Address About the Opportunity
Reporting to the Time and Attendance Manager, you will support the Governance and Business Process Team within Enterprise Workforce Solution (EWS), Operational Support Centre (OSC) particularly with payroll file accuracy, identify anomalies and ensure all under and over payments are processed at the end of each fortnights pay run. You will contribute to general process improvements, and special projects and perform ad-hoc payroll investigations. To ensure your success, you will be provided extensive training, coaching and ongoing mentoring.
What youll be doing
Fortnightly payroll checks
Monitor and action of working time exceptions in line with time & attendance functions.
Validate the time and attendance data.
Design and implement audit methodologies.
Conduct ad hoc investigations into identified or reported issues.
Support the technical team with testing and configuration of systems.
About you - your ideal skills & experience
Good understanding of Workforce Management Software Systems.
Exposure to workforce management methodologies.
Exposure to internal compliance and audit.
Exceptional customer service skills.
Demonstrated ability to analyse and interpret data.
Well-developed technical skills, MS Office products and relevant technologies.
Ability to conduct audits and investigation as required.
High commitment to ownership and accountability.
Ability to work under pressure whilst maintaining clear priority on task allocation and attention to detail.
You do not need to match every listed expectation to apply for this position. If you like the look of the role, wed love to hear from you.
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.
About us Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac
Why Join Us
Youd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
Youll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
We Invest in you: Accelerate your career through our learning & development opportunities think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!
If youre inspired to make a positive difference, apply now.
Sercos values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging
