Address
Form of work- You are an advocate of the importance of workforce management and productivity improvement within a business
- You are passionate about data and have high level of analytical and data intelligence
See yourself in the teamChief Operations Office (COO) is responsible for servicing multiple brands within the Group internationally, delivering a highly flexible operations environment, outstanding customer experiences and better risk outcomes. This is achieved through end-to-end process management, use of innovative new technologies and a cross-skilled, capable workforce.
COO Strategic Workforce Planning team is responsible for long- and short-term forecasting, scheduling, real-time support, WFM system maintenance and Future Workforce.
Do work that matters:
We are looking for a Senior Analyst, Schedule Reconciliation and Workforce Planning to:
- Possess knowledge around CBA Enterprise Agreement (EA), BW Enterprise Agreement (EA) and HR policies
- Act as a trusted advisor and help to address and solve for schedule and leave reconciliation problems
- Use data and advance analytics technique to identify opportunity to innovate, optimise workforces and processes and continuously improve
- Identify opportunities to improve own capabilities and demonstrate creativity and ingenuity when tackling complex problems.
- Deliver actionable insights to contribute to the optimisation of our workforces, our customers’ experience and enable business leaders to make data-driven decisions.
- Embed Workforce Planning practices in the businesses we support and provide insights to enable data-driven decision-making.
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people
We’re interested in hearing from people who have:
- Experience with large data sets and data analysis tools such as Teradata and Tableau
- Strong data analysis, and data engineering or discovery experience
- Exposure in R or Python and keen to advance a career in data analytics and modelling
- Experience in Workforce Planning /resource management (reconciling the schedule between HR system and Workforce Planning system or workforce analytics) is desirable.
- Strong stakeholder management experience, with the ability to support with requirements definition, report scope and planning
- Knowledge of Financial Services industry and/or Banking Operations (would be highly regarded)
Your development and career progression:At CommBank, we are committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a values driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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