About us
We are a large and fully integrated business that provides services that are pivotal to the success of Queensland and its people. Our culture is one based around safety and performance.
With a growing investment in rail it is an exciting time to be a part of the changing landscape of SEQ.
What Queensland Rail has to offer
• Permanent position based in Brisbane CBD
• $125,000 plus up to 12.75% superannuation
• Free rail travel to and from work + discounted rail travel for off-duty travel
• Ongoing support to develop your experience and skills
• Long-term career and stability with an industry leader
• Access to our new Fitness Passport - a discounted workplace health and fitness program giving you and your family access to a wide range of gyms and pools throughout the state
• Access to QR's competitive Employee Benefits + 1 Team Values, Diverse and Inclusive working environment
• Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs
• Salary packaging and novated leasing options
About the role
Queensland Rail have a new vacancy for a Works Management Coordinator to join our facilities management team based in Brisbane CBD. As a Works Management Coordinator, you will play a crucial role in overseeing the daily operations of our SEQ Facilities Service Desk Team.
You will lead a team of 8 skilled SEQ Facilities Service Desk professionals, who are dedicated to logging clear, actionable service requests, and dispatching to the correct maintenance teams. To be successful in this role, you will thrive in a dynamic work environment and advocate for a positive and collaborative team.
Day-to-day responsibilities of this role will include
• Lead and mentor a team of service desk professionals, providing guidance and support to achieve operational success
• Ensure timely and efficient resolution of facility issues, maintaining a high level of stakeholder satisfaction
• Collaborate with cross-functional teams to prioritise and schedule repairs and maintenance activities
• Ensure accuracy in all reports logged to ensure they are delivered to the correct teams
• Implement and enforce safety protocols to ensure a secure working environment
For further details please click here to view the Position Description
About you
• Previous knowledge/ understanding of Facilities Management
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team
• Excellent ability to problem-solve and resolution
• Ability to lead and collaborate with cross-functional teams
• Proficiency in Microsoft Office and ability to learn new computer systems
• Ability to be agile and highly adaptable to changing plans/ targets
Sounds great, what’s next?
If this position interests you and you feel you have the knowledge and experience, please apply via our website by clicking onto the "Apply" button. Please submit a resume and covering letter outlining your relevant experience by 11:59pm Tuesday the 23rd of January 2024.
The recruitment and selection process for this position might require shortlisted applicants to undertake Psychometric Assessment, Pre-Employment Health Assessment and background checks that might also include Criminal History and Credit Checks.
External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing.
As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply.
To learn more about this Queensland Rail career opportunity please contact Louisa with your specific enquiry via email Louisa.Gilbert@qr.com.au Please do not email your application. We can only accept applications received via our website.