AddressAs the Workshop Controller, you will be responsible for overseeing the daily operations of the workshop. Your primary focus will be on managing the workshop's workflow, coordinating with technicians, and ensuring the efficient and timely completion of vehicle repairs and maintenance.
The successful candidate will commence the onboarding process in our neighbouring centers, partnering with our current staff to ensure they are set up for success!
Key responsibilities include:
- Coordinate and allocate tasks to a team of skilled technicians, ensuring the smooth flow of work and adherence to schedules.
- Maintain high-quality service standards by conducting thorough quality checks on completed repairs and services before vehicles are returned to customers.
- Provide technical guidance and assistance to technicians when challenging issues arise, leveraging your deep understanding of automotive systems and diagnostics.
- Collaborate with the parts suppliers to ensure the availability of necessary components for repairs, minimizing downtime.
- Monitor technician performance, productivity, and efficiency, offering feedback and implementing improvements as needed.
Qualifications and Skills:
- Proven experience in an automotive repair and maintenance environment.
- Strong technical background and familiarity with a wide range of vehicle systems.
- Previous leadership or supervisory experience is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in workshop management software and basic computer skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Attention to detail and a commitment to delivering high-quality service.
What We Offer:
- Opportunity to work with a reputable and trusted name in the automotive industry.
- Competitive Compensation: Hourly rates + bonuses + tool allowances + monthly performance incentives + uniform
- Career growth and development opportunities within the RAC Group.
- Ongoing training for up-to-date knowledge of automotive technologies.
- Access to advanced tools and gear for high-quality repairs.
- Employee discounts on RAC WA products/services, supplier deals, and 100+ retail partners.
- Opportunities for advancement based on your performance and commitment
If you are a proactive, results-driven individual with a passion for cars and a proven track record in workshop management, we want to hear from you! Join us at RAC Auto Services Rockingham and be part of a team that's dedicated to keeping vehicles and members on the road with confidence.
Next steps?
If you are ready to choose RAC Auto Services - click on the 'Apply Now' button!
If you want to know more, please contact Lorretta Jackson Talent Acquisition Partner (Motoring and Home Services) ***************@rac.com.au
Supporting Diversity & Inclusion
RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.
Join us in shaping the future of automotive service excellence. Your journey starts here!
