Youth Coach (Ttw)

You’re passionate about tackling youth disadvantage on the frontline. You understand the importance of assertively engaging and supporting young people to empower them to address complex barriers to employment. You have experience working in the employment services, youth work, social work or a mix of all.  

You love people and can engage with employers, industry and service users with respect, dignity and no judgement full stop.   

You’re full of creative ways to meet our service users where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.  

Our frontline warriors and change makers are all here because we genuinely want to break the cycle of disadvantage, and we want you to want that too! 

As a Youth Coach, you will tackle youth disadvantage and support young people to address complex barriers to employment, education and/or training. The Youth Coach will be an enabler who connects the needs of young people aged 15 to 24 with the needs of the local labour market (employers).  

Through direct case management, developing and delivering innovative activity-based groups, building employer relationships and providing ongoing, intensive interventions and support, the main responsibility of the Youth Coach is to mentor young people into sustainable employment and vocational pathways.  

Key Requirements:

• Qualifications: A minimum Certificate IV in Social Work, Youth Work, or Community Services 
• Proficiency in Supporting Job Seekers: Highly experienced in delivering job seeker services and providing mentorship.
• Client Advocacy: Capability to advocate for clients to access essential services, displaying a commitment to ensuring the well-being and needs of at-risk young people are met effectively.
• Technical Proficiency: Proficient in navigating various technical tools and platforms, showcasing a understanding of technological applications and their functionalities.
• Youth-Centered Engagement: Capacity to engage, support, and coach disengaged young people using a flexible, youth-oriented approach, collaborating with other supports and services to create holistic interventions.

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open up pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centered care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.

This is (some) of what we got up to:

• Supported more than 2,864 young people across our youth outreach, employment, training and social enterprise programs into work, education and re-engaged back into the community.
• Took our youth outreach out to the Westin response to an emerging mental and social wellbeing crisis whilst still supporting 422 young people in the North.
• Sold over 250,000 coffees at The Little Social and re-invested over $100K back into youth and homelessness services here at Youth Projects.
• Experienced 12,497 client visits at The Living Room– with the number of people dropping-in each day, doubling.
• Shared over 8,875+ meals, 14,471+ practical supports and over 2,678 health promotion + counselling sessions at The Living Room
• After hours, our Night Nurses provided 3,243 episodes of care and our NSPs saw almost 15,000 contacts.
• And… we opened our fourth social enterprise café at the Victorian Pride Centre, re-opened The Living Room as a world-class center AND launched The Little Social Catering Co. too!

You can read more in our Impact Report or you’ll find us right across Naarm/Melbourne with our main hubs located in Glenroy, Sunshine, Werribee, St Albans, Melton and on Hosier Lane in the heart of the city. 

We’re a casual and flexible, yet professional and high energy workplace. We encourage flexibility for a healthy work/life balance and although we are very serious about our work, we are very chill when it comes time to wind down. Every day you spend working with us, you’re making a difference.

Although they're pretty great perks, we don’t just stop there… here are some of the others:

• Free, locally roasted coffee at the office 
• A portion of your income as tax-free through generous salary packaging benefits ($15,900)
• PLUS additional tax-free salary packaging on meals & entertainment expenses
• Flexible work environment
• 5% Annual Leave Loading
• Uncapped Employee Assistance Program
• Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra 5 personal leave days

Sound like you'd vibe at Youth Projects? 

👉 Send through your resume + a cover letter outlining your response to the key requirements by clicking "Apply for this Job". 

Recruitment for this position will be undertaken as applications are received and only successful applicants that have addressed the key requirements will be notified. Please note is a requirement of all Youth Projects positions that the successful applicant holds a valid Working with Children’s Check and Police Check. 

Our commitment to diversity 

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates. 

Safety screening 

Youth Projects is committed to being a Child Safe organisation, providing an environment where children who come into contact with the organisation are safe and feel safe. Youth Projects has a zero tolerance for child abuse. All Youth Projects staff must undergo Police and Working with Children