Youth Refuge Worker

• Work within a values driven, progressive organisation
• Competitive remuneration package with salary packaging benefits available 
• Ongoing Part-time opportunity

Melbourne City Mission are the largest provider of youth crisis accommodation in Victoria. There are four Youth Refuges within Melbourne City Mission – Stopover; WRAP – Western Region Accommodation Program; Iramoo and Vicky’s Place. All these four supported crisis accommodation services are for young people aged 16 to 24. The Refuge programs work within MCM’s Healing Oriented Framework utilising strength-based approaches with a strong focus on assisting young people to build their existing skills and develop their own capabilities.

The Youth Refuge Worker provides structured support to young people who are accommodated at the Refuge in accordance with DFFH and MCM guidelines and offers support to residents in finding appropriate accommodation and support services suitable to needs.

We are looking for someone who can:

• Provide structured support, assessment and referral to young people and their children.
• Provide information to young people to assist them to understand themselves, issues impacting on their homelessness, their rights and the services and supports available to assist them.
• Provide assistance to access appropriate accommodation options particularly youth housing, family reconciliation, private rental and public housing.
• Ensure services are delivered within the framework of MCM’s policies and procedures, legislative requirements, and meet the relevant service standards.
• Liaise and work cooperatively with housing and other human service agencies within the region to provide homeless young people an appropriate support service.

• Diverse and inclusive organisation
• Attractive Salary Packaging benefits
• Supportive learning and development environment
• Culture of continuous improvement

• Tertiary qualifications in Social Work, Youth Work, or related community services field (Certificate IV with demonstrated experience minimum).
• • A clear understanding of working within a case management framework including client assessment and intake processes.
• • Strong ability to actively and assertively engage young people with complex needs, particularly in a residential environment.
• • An understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with at risk young people.
• • Knowledge of local and regional human service networks and service providers.
• • Demonstrated ability to work autonomously and as part of a team.
• • Excellent communication and problem solving skills encompassing interpersonal, verbal and written, and negotiation skills.
• • Strong organisational, time management and computer skills.
• • Availability to work shift work including weekends and sleepover shifts.

• National Police check
• Working with Children check
• Valid Victorian Drivers license
• Right to Work in Australia

Applications for this role close: 26 January 2024, so please apply early. Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. For assistance with your application please email: ***********@mcm.org.au

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. 
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. 

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.