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APS4 NATIONAL CONTACT CENTRE QUALITY ASSURANCE OFFICER

Undertaking data entry, reporting and maintaining registers and the team email inbox. Coordinating corporate support functions, administration and onboarding of contractors involved in channel management. Undertaking quality asses...

CompanyNational Disability Insurance Agency
AddressRobina, QLD
CategoryGovernment & Defence
Date Posted 2 weeks ago See detail

APS4 National Contact Centre Quality Assurance Officer

National Disability Insurance Agency

Robina, QLD

Undertaking data entry, reporting and maintaining registers and the team email inbox. Coordinating corporate support functions, administration and onboarding of contractors involved in channel management. Undertaking quality asses...

2 weeks ago seen See more...

Contact Centre Team Leader

Concentrix

Robina, QLD

Showcase strong leadership skills to motivate and guide your team. Address performance issues proactively, providing effective coaching and support. Ensure that customer service meets and exceeds contractual Key Performance Indica...

2 weeks ago seen See more...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

2 weeks ago seen See more...

Contact Centre Operator

A2B

Brisbane, QLD

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

2 weeks ago seen See more...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

2 weeks ago seen See more...

Call Centre Consultants - IMMEDIATE POSITIONS AVAILABLE $35 PH + BONUSES

Salescorp 360

Helensvale, QLD

Full comprehensive initial and ongoing training. Ongoing support and development. Free Parking. Free meals. A team of supervisors who genuinely care about growth within the business. Room for advancement within your position. Sec...

2 weeks ago seen See more...

CONTACT CENTRE REPRESENTATIVE

South East Automotive

Belmore, NSW

Experience supporting a culture of customer service. Ability to identify and respond quickly to customer needs. Be well versed in Microsoft systems and basic PC operation. Must be available to work Monday to Friday between 7.30am...

2 weeks ago seen See more...

Customer Service Representative - Contact Centre

Saturn Pathology

Stirling, WA

We seek highly skilled, exceptional, dynamic, energetic individuals passionate about delivering outstanding service. We are seeking individuals available for afternoon and evening shifts as well as weekend work. The role:As our cu...

2 weeks ago seen See more...

Call Centre Consultant

Servco Australia

Rockingham, WA

Answering the phone- directing calls to the right person, taking messages andresponding to general enquiries. Answering and booking vehicle service guests. Answering email enquiries for vehicle servicing, recalls and parts. Maki...

2 weeks ago seen See more...

Customer Service Representative- Contact Centre (Full Training Provided)

Pioneer Credit

Perth, WA

Exceptional Customer Service skills. A positive and collaborative attitude. An openness to guidance and coaching. Strong computer skills. High communication skills; both verbal and written. Self-motivation to drive and succeed wit...

2 weeks ago seen See more...

Administration Officer - Contact Centre - Targeted

Hunter New England Local Health District

Newcastle, NSW

Handle inbound phone calls from patients regarding their outpatient appointments. Provide accurate and helpful responses to patient inquiries. Update patient details in the system promptly and accurately. Schedule follow-up appoin...

2 weeks ago seen See more...

APS4 National Contact Centre Quality Assurance Officer

National Disability Insurance Agency

Geelong, VIC

$73,928-82,056 per year

Ongoing & Non-Ongoing 12 months - Full Time. $73,928 - $82,056 (plus 15.4% superannuation). Role located in ACT - Deakin,QLD - Robina,VIC - Dandenong,VIC - Geelong,WA - Midland. Undertaking data entry, reporting and maintaining re...

2 weeks ago seen See more...

Contact Centre Supervisor

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

2 weeks ago seen See more...

Locum Consultant Psychiatrist - Peacock Centre

Paragon Medics

Tasmania

Locum Consultant Psychiatrist - Peacock Centre. 29 July to 2 August 2024. You will work as a Locum Consultant Psychiatrist on Peacock Centre. $2,500 per day. Flight, car, and accommodation provided. Streamlined, Paperless recruitm...

7 days ago seen

Personal Banking Consultant, Rhodes/Macquarie Centre

Hsbc

Rhodes, NSW

We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and g...

a week ago seen See more...

Customer Care Hub Consultant - Call Centre (Permanent and Contract available)

St George Community Housing

Hurstville, NSW

Enjoy a 35 hour working week - Monday to Friday, 9am to 5pm. Work with an experienced team of call center consultants and community housing professionals. Enjoy non-for-profit salary packaging up to $15,900 per year. Access Health...

2 weeks ago seen See more...

Full time | retail, menswear - Sales consultant, Canberra centre

Anthony Squires

Canberra, ACT

Excellent customer service skills and a passion for exceeding customer expectations. A professional, welcoming character and presentation. High attention to detail. Ability to develop and learn tailoring skills. Knowledge of luxur...

2 weeks ago seen See more...

Contact Centre Operator

A2B

Queensland

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

3 weeks ago seen See more...

Contact Centre Manager

Kinsley Power Systems

Bondi Junction, NSW

Role OverviewWe are seeking a dynamic and results-driven Contact Centre Manager to join our team on a maternity cover fixed-term contract. This role is pivotal in creating and sustaining a sales-focused culture within the contact...

3 weeks ago seen See more...

National Contact Centre Trainer

A2B

Queensland

Minimum of 3 years+ of Contact Centre related experience. Certificate IV in Training & Assessment is desirable. Minimum 3 years of Contact Centre related experience. Knowledge Management System. Omni-Channel experience. Adult educ...

3 weeks ago seen See more...

Contact Centre Officer

Hays Recruitment

Canberra, ACT

Providing exceptional customer service and sales to clients over the phone and face-to-face. Knowledge of company service offerings, providing accurate information to clients. Developing strong relationships with clients, with a '...

3 weeks ago seen See more...

Contact Centre Team Leader

Reapit

Brisbane, QLD

Issue resolution for moving clients and our supply partners. Escalation point for BDM/account managers. General database maintenance. Supply partner reporting requirements. Creation of new agent profiles in the MMI manage site. Pr...

3 weeks ago seen See more...

Team Leader Contact Centre

Bankvic

Melbourne, VIC

Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...

3 weeks ago seen See more...

APS3 National Contact Centre Service Officer - AM Disability

National Disability Insurance Agency

Deakin, ACT

You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements. Compet...

3 weeks ago seen See more...

Contact Centre roles - DHA level 3 and 5 (shift work)

Defence Housing Australia

Adelaide, SA

Demonstrated experience providing exceptional customer service and delivering results in a team environment. Outstanding communication skills, with the ability to provide information and advice to a range of stakeholders in a time...

3 weeks ago seen See more...

Senior Contact Centre Engineer

Peoplebank

Sydney, NSW

Provide advice and consultancy and 3rd level support to pre-sales, project delivery and post-project support teams for CC solutions. Analyse customers' CC related needs and develop solutions and value propositions to satisfy compl...

3 weeks ago seen See more...

Customer Service Role - Contact Centre

Summerland Bank

Lismore, NSW

Provide exceptional Customer Service over the phone. Open accounts and assisting customers with enquiries around their current accounts over the phone.. Answer enquiries about our products and services.. Have meaningful conversa...

3 weeks ago seen See more...

Investor Contact Centre (Call Campaign) | Casual

Automic Group

Perth, WA

Handle outbound calls to Investors. Provide accurate information and assistance to Investors. Follow established call scripts and guidelines to ensure consistent service quality. Maintain a professional image for the business. Pr...

3 weeks ago seen

P&C Contact Centre Administrator

Nsw Department Of Customer Service

Sydney, NSW

Providing an excellent customer experience over the phone in relation to HR enquires. Respond to a high volume of email enquiries and manage a shared mailbox. Provide a range of HR administrative services including human resourc...

3 weeks ago seen See more...

Investor Contact Centre | Call Campaigns

Automic Group

Sydney, NSW

*The Role** We are seeking an Investor Services Associate (Call Campaigns) to join our dynamic team. *Responsibilities**. Handle outbound calls to Investors. Provide accurate information and assistance to Investors. Follow estab...

3 weeks ago seen

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