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HEAD OF NATIONAL CONTACT CENTRE

Provide overall direction and end-to-end management of Lifebloods omni-channel National Contact Centre. Align NCC vision and roadmap with Lifeblood strategy, and both digital and customer experience strategies. Permanent full-tim...

CompanyAustralian Red Cross Lifeblood
AddressAdelaide, SA
CategoryAdministrative
Date Posted a week ago See detail

Head of National Contact Centre

Australian Red Cross Lifeblood

Adelaide, SA

Provide overall direction and end-to-end management of Lifebloods omni-channel National Contact Centre. Align NCC vision and roadmap with Lifeblood strategy, and both digital and customer experience strategies. Permanent full-tim...

a week ago seen See more...

APS4 National Contact Centre Real Time Analyst

National Disability Insurance Agency

Robina, QLD

Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning....

a week ago seen See more...

Casual Banking Consultant, Macquarie Centre NSW

Anz

Ryde, NSW

Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us! Use your passion and curiosity for people, and put t...

3 days ago seen See more...

Call Centre Representative (Member Solutions Consultant) [ Brisbane, QLD]

Sunsuper

Brisbane, QLD

We're a hybrid-work organisation we believe work is best done with a blend of in-person (at our purposefully designed HUBs) and remote (from your home). When you are in one of our brand-new HUBs, you can take full advantage of e...

3 days ago seen See more...

Locum Consultant Psychiatrist - Peacock Centre

Paragon Medics

Hobart, TAS

The DetailsLocum Consultant Psychiatrist - Peacock Centre2 September to 31 December 2024You will work as a Locum Consultant Psychiatrist on Hobart2,500 per dayFlight, car, and accommodation providedStreamlined, Paperless recruitme...

3 days ago seen

Outbound Sales Call Centre Consultant (Electrical Trade Industry)

Tradezone Pty Ltd

Helensvale, QLD

Join a brand-new Outbound Sales team. Competitive base package and incentive structure. Dynamic, supportive, fun and friendly company. Career opportunities new department means future opportunities. Work within state-of-the-art,...

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Contact Centre Manager

Lite N' Easy

Eastern Creek, NSW

Lead the Sydney Contact Centre, driving Customer Experience initiatives and operational efficiencies. Mentor and develop up to 6 team leaders to deliver exceptional customer and employee experiences. Implement the National Contact...

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Contact Centre Officer, ACT, 6 Months

Infopeople

Canberra, ACT

Work accurately and manage conflicting tasks to meet deadlines with minimal supervision. Provide high level customer service, over the phone, or in writing, this is a Contact Centre role. Carryout general administrative functions...

a week ago seen

SUPPORT OFFICER, CONTACT CENTRE

Nsw Land Registry Services

Sydney, NSW

Provide timely, high quality customer service to customers.. Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority.. Res...

a week ago seen See more...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Vic

Melbourne, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

a week ago seen See more...

Customer Service - Contact Centre - Lockleys, SA

Westpac Bank

Lockleys, SA

Multiple full time, permanent roles onsite in Lockleys commencing 2 August Entry level opportunity, open to a variety of Customer Service backgrounds. Full time paid training + Careers opportunities with Australias oldest bank....

2 weeks ago seen See more...

Health Contact Centre Administration Officer

Northern Sydney Local Health District

Sydney, NSW

Demonstrated knowledge and skillsin delivering a customer focused service with excellent telephone manner, active listening skills, and comprehensive verbal skills. Previous experience working in a challenging and pressured envir...

2 weeks ago seen See more...

Contact Centre Manager (Operations)

Tacticall Recruitment

Brisbane, QLD

Opportunity to manage your own Centre. Fantastic Brisbane CBD Office. $180,000 p.a. + super. Previous experience in an Operations / Contact Centre Manager role in an outbound service focussed environment. Strong people leadership...

2 weeks ago seen See more...

Contact Centre Manager

Financial Rights Legal Centre

Surry Hills, NSW

$100,000-$115,000 plus 12% superannuation, Salary Sacrifice available (up to $15,900 for tax free benefits). 4 weeks annual leave plus 7 days additional gifted leave. Flexible working; 7 hour work days and a hybrid working mode...

2 weeks ago seen See more...

Customer Service Officers (Contact Centre)

Tacticall Recruitment

Queensland

Full Time Temp - 6 month assignment. Caboolture Location. $37.45 / hr + super. Commence 8 July 2024. You will enjoy a Monday to Friday roster between the hours of 8:15am to 4:15pm.Shift times may vary.No weekend work is typical...

2 weeks ago seen

High Volume Recruitment Officer || Contact Centre

Hay Street Trust

West Melbourne, VIC

Introducing recruitment processes to ensure continuing growth of the organisational workforce. High Volume Recruitment, sourcing top-notch candidates through various channels. Conducting interviews and assessments to match candida...

2 weeks ago seen See more...

EL1 Project/Change Manager (Contact Centre Change Project) - Non-Ongoin

Indigeco Pty Ltd

Perth, WA

Act as a liaison between the business unit and the IT build team. Contribute to the identification and assessment of national call centre functionality to meet current and future business needs. Undertake strategic planning to mee...

2 weeks ago seen

Contact Centre Operations Analyst

O'brien Glass

Padstow, NSW

Supporting planning, change management, and performance improvement initiatives. Be a subject matter expert relating to technology platforms, telecommunications, data management and resource planning. Actively deliver scoping, bus...

2 weeks ago seen See more...

Centre consultant

Prp Diagnostic Imaging

Charlestown, NSW

Permanent Full Time Opportunity. Charlestown Location | State-Of-The-Art Contact Centre. Commitment to Ongoing Training & Development. Attractive remuneration and benefits (discounted health insurance and gym membership). A clearl...

2 weeks ago seen See more...

Customer Service - Contact Centre - Lockleys, SA

Westpac Bank

Adelaide, SA

Multiple full time, permanent roles onsite in Lockleys commencing 2 August Entry level opportunity, open to a variety of Customer Service backgrounds. Full time paid training + Careers opportunities with Australia's oldest bank. A...

2 weeks ago seen See more...

Call Centre Consultant

Serco

Ballarat, VIC

Full Time and Part Time Customer Service roles availableCompetitive remuneration + Additional benefitsGreat career opportunities to support one of our State Government ClientStability:Permanent Full-Time and Part-Time opportunitie...

2 weeks ago seen See more...

EL1 Project/Change Manager (Contact Centre Change Project) - Non-Ongoin

Indigeco Pty Ltd

Sydney, NSW

Act as a liaison between the business unit and the IT build team. Contribute to the identification and assessment of national call centre functionality to meet current and future business needs. Undertake strategic planning to mee...

2 weeks ago seen

APS4 National Contact Centre Quality Assurance Officer

National Disability Insurance Agency

Deakin, ACT

Undertaking data entry, reporting and maintaining registers and the team email inbox. Coordinating corporate support functions, administration and onboarding of contractors involved in channel management. Undertaking quality asses...

2 weeks ago seen See more...

Contact Centre Agent

Servicenow

Sydney, NSW

Professionally answer calls from customers and partners. Create cases on NowSupport, gathering key information that will enable our Subject Matter Expert Teams to resolve problems detected. Assign cases in NowSupport to the correc...

2 weeks ago seen See more...

Customer Service Officer - Retail Contact Centre

Kitchen Warehouse

Epping, VIC

Engage with customers via phone, email, and live chat, offering friendly and efficient support. Process customer orders and handle returns efficiently. Collaborate with internal teams and suppliers to resolve product-related queri...

2 weeks ago seen See more...

Contact Centre Officer

Uworkin

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

2 weeks ago seen See more...

Member Experience Officer - Heritage Bank, Contact Centre

People's Choice Credit Union

Toowoomba, QLD

Assisting members with their transactional needs and enquiries. Engaging in needs-based conversations to find the right solutions for our members, every time! Building relationships to help members achieve their long-term financia...

2 weeks ago seen

Contact Centre Agent

I-Med Radiology Network

Belconnen, ACT

We are currently seeking a full time Contact Centre Agent to rotate between our 4 ACT clinics, located in Woden, Deakin, Belconnen and Tuggeranong. 7.6 hour shifts would be scheduled Monday-Friday between 8:30am-5:30pm.As a Cont...

2 weeks ago seen See more...

Team Leader - Contact Centre

Dfp Recruitment

Maroochydore, QLD

Leading and managing the team in line with strategic direction, responding effectively to changing business priorities. Ensuring effective teamwork by consistently seeking others input, sharing responsibility and building others...

2 weeks ago seen See more...

Contact Centre Team Leader (6 month contract)

Bounceinc

Glen Iris, VIC

Minimum 1 year experience as a Team Leader in an omni-channelenvironment. Multi-tasking and time management skills with the ability to prioritise tasks. Excellent analytical and problem-solving skills. A passion for the customer e...

2 weeks ago seen See more...

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