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Contact Centre Manager jobs in Mulgrave, VIC

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CONTACT CENTRE MANAGER (TELESALES)

Lead, manage and coach a team of Customer Sales Coordinators to deliver excellent customer service. Support the achievement of the sales budget through efficiency measures, forecasting, order management, route planning, distribut...

CompanyPeters Ice Cream
AddressMulgrave, VIC
CategoryAdministrative
Date Posted 4 weeks ago See detail

Contact Centre Manager (Telesales)

Peters Ice Cream

Mulgrave, VIC

Lead, manage and coach a team of Customer Sales Coordinators to deliver excellent customer service. Support the achievement of the sales budget through efficiency measures, forecasting, order management, route planning, distribut...

4 weeks ago seen See more...

Contact Centre Manager

Serco

Dandenong, VIC

Directing the day-to-day management of the Contact Centre, ensuring alignment with agreed service standards and customer expectations. Overseeing key operational metrics including service grade, customer satisfaction, and quality...

4 weeks ago seen See more...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Dandenong, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

a week ago seen See more...

Contact Centre Manager

World Vision

Burwood East, VIC

Accountable for the day-to-day performance of team leaders and their operational readiness including performance and development. Provide hands-on support to Team Leaders and Consultants where required. Communicate team expectatio...

2 months ago seen See more...

Team Leader - Contact Centre

City Facilities Management

Mulgrave, VIC

Flexible working arrangements - Work 2 days from her per week! Career progression making use of our extensive learning and development program.. Working within a custom designed modern building with free on- site secure parking....

6 days ago seen See more...

APS3 National Contact Centre Service Officer - AM Disability

National Disability Insurance Agency

Dandenong, VIC

You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements. Compet...

6 days ago seen See more...

Distribution Centre Manager

Chandler Macleod Group

Knoxfield, VIC

Collaborate closely with the Logistics Manager to exceed set targets. Develop and implement strategic logistics plans, optimising routes and workloads. Maintain exceptional customer service standards, working hand-in-hand with our...

2 weeks ago seen See more...

Centre Manager

Kingfisher Recruitment

Clayton, VIC

Formulating and implementation of the asset plan and key initiatives. Relationship management - tenants and key stakeholders. Detailed budgeting and financial reporting. Lease management and commercial negotiations....

2 weeks ago seen See more...

Contact Centre Operator

A2B

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

7 days ago seen See more...

Contact Centre Consultant

World Vision

Burwood East, VIC

Make a true difference in the world, using your service & communicationskills to engage, raise awareness, provide information, and educate our Supporters (customers) to raise funds, stand up for human rights and fight for those w...

7 days ago seen See more...

Contact Centre Operator

13Cabs

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

7 days ago seen See more...

Distribution Centre Manager

Chandler Macleod

Knoxfield, VIC

$100,000 per year

Collaborate closely with the Logistics Manager to exceed set targets. Develop and implement strategic logistics plans, optimising routes and workloads. Maintain exceptional customer service standards, working hand-in-hand with our...

3 weeks ago seen See more...

Assistant Centre Manager

Little Paddington

Malvern East, VIC

Experience in an Assistant Manager role. Cert 3 or Diploma of Early Childhood Education and Care,. Current employee Working with Children Check,. Completion of Child Protection course,. Current approved first aid and CPR certifica...

a week ago seen See more...

Senior Manager - National Call Centre

Mazda

Mulgrave, VIC

Develop and maintain strategic initiatives for Mazda's organisational objectives. Provide leadership to achieve budgetary and KPI targets for the NCC team. Personally manage the Early Alert Process, ensuring timely resolution of e...

a month ago seen See more...

Senior Manager - National Call Centre

Mazda Australia

Mulgrave, VIC

Develop and maintain strategic initiatives for Mazda's organisational objectives. Provide leadership to achieve budgetary and KPI targets for the NCC team. Personally manage the Early Alert Process, ensuring timely resolution of e...

a month ago seen See more...

Repair Centre Manager

Capital Smart Repairs

Mitcham, VIC

Organise team and workflow through production. Ensure quality repair is completed to scope within time frame. Coach and develop team to improve capability and productivity. Check repair is completed correctly at each stage of repa...

6 days ago seen See more...

Distribution Centre Manager

Six Degrees Executive

Dandenong, VIC

Operational management of the Distribution Centre, managing complex raw material and finished goods needs, including P&L ownership. Adherence and advocacy to food manufacturing and distribution compliance, as well as people safety...

4 weeks ago seen See more...

Centre Manager - Exceeding service

Early Years Talent

Murrumbeena, VIC

Permanent

Highly competitive base salary - well above award. Opportunity to work for one of Australia/NZ's largest early childhood education organisations. Generous and achievable performance-based incentives. Head office to assist with rec...

2 weeks ago seen See more...

Contact Centre Administration Agent

Sixt

Dandenong, VIC

Permanent

Providing an exciting and premium customer experience, exceeding customer expectations every time. Creating and selling SIXT products and services. Handle fines and infringements efficiently, ensuring compliance with regulations....

a month ago seen See more...

Customer Service Consultant | Sales | Contact Centre

Racv

Noble Park North, VIC

Permanent full-time role- commencingMonday, 13th May 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shift scheduled between the hours for 7.00am 6.00pm. Hybrid working arrange...

a month ago seen See more...

CONTACT CENTRE - TEAM LEADER

Nickel Recruitment

Noble Park, VIC

Team Leader Contact Centre. Immediate Start. South East area. Lead and drive the performance of the CONTACT CENTRE team, ensuring completion of day to day tasks, performance development and management. Drive continuous improvement...

a month ago seen See more...

CUSTOMER SERVICE - CONTACT CENTRE AGENT

Nickel Recruitment

Noble Park, VIC

$55,000 – $65,000 per year + super and benefits

Based in Noble Park - Permanent & Casual Roles available. Inbound Customer Service No Sales. Starting Date: 13th May 2024. Rosters Between 7.00am-11.00pm. Some weekend work available. Comprehensive 2-week training programming co...

a month ago seen See more...

CUSTOMER SERVICE - NIGHT SHIFT CONTACT CENTRE AGENT

Nickel Recruitment

Noble Park, VIC

$65,000 – $75,000 per year + super + benefits

Based in Noble Park - Permanent & Casual Roles Available. Inbound Customer Service No Sales. Starting Date: 13th May 2024. Rosters between 10pm to 6am Monday to Friday. Comprehensive 2-week training programming conducted Mon...

a month ago seen See more...

CUSTOMER SERVICE - CONTACT CENTRE AGENT

Nickel Recruitment

Noble Park, VIC

$55,000 - $65,000 a year

Based in Noble Park - Permanent & Casual Roles available. Inbound Customer Service No Sales. Starting Date: 13th May 2024. Rosters Between 7.00am-11.00pm. Some weekend work available. Comprehensive 2-week training programming co...

a month ago seen See more...

Centre Manager ? ARC Industry Transformation Training Centre

Atlamgroup

Clayton, VIC

$112,694 - $124,394 a year

: 663593 Location: Clayton campus Employment Type: Full-time Duration: 3-year fixed-term appointment Remuneration: $112,694 - $124,394 pa HEW Level 08 (plus 17% employer superannuation) Amplify your impact at a world top 50 Univ...

a month ago seen See more...

CUSTOMER SERVICE - NIGHT SHIFT CONTACT CENTRE AGENT

Nickel Recruitment

Noble Park, VIC

$65,000 - $75,000 a year

Based in Noble Park - Permanent & Casual Roles Available. Inbound Customer Service No Sales. Starting Date: 13th May 2024. Rosters between 10pm to 6am Monday to Friday. Comprehensive 2-week training programming conducted Mon...

a month ago seen See more...

Centre Manager - ARC Industry Transformation Training Centre

Monash University

Clayton, VIC

$112,694 - $124,394 a year

Amplify your impact at a world top 50 University. Join our inclusive, collaborative community. Be surrounded by extraordinary ideas - and the people who discover them. Strategic planning and execution. Stakeholder engagement and c...

2 months ago seen See more...

Customer Service Consultant | Contact Centre

Racv

Noble Park North, VIC

$70,140.94 Including 11% super, plus penalties

Permanent full-time role- commencingMonday, 29 April 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shift scheduled between the hours for 7.00am 6.00pm. Hybrid working arrange...

2 months ago seen See more...

Mini Contact Centre; Customer Service - Full Time - Rowville

Repco

Rowville, VIC

Supporting a dynamic internal team with retail related enquiries. Entry level role with lots of support & training. State of the art office with on site parking. Full Time - Monday to Friday each week, with a 5.30pm finish time....

2 months ago seen See more...

Nominated Supervisor/ Centre Manager

Spring Kids Early Learning Centre

Springvale, VIC

Demonstrated ability to build constructive working relationships with families and staff. ACECQA-approved Diploma of Children's Services or Early Childhood Teaching Degree or equivalent. Desirable - previous leadership and managem...

2 months ago seen See more...

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