Contact Centre Specialist jobs in Sydney, NSW

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CONTACT CENTRE MANAGER

Lead the Sydney Contact Centre, driving Customer Experience initiatives and operational efficiencies. Mentor and develop up to 6 team leaders to deliver exceptional customer and employee experiences. Implement the National Contact...

CompanyLite N' Easy
AddressSydney, NSW
CategoryAdministrative
Date Posted yesterday See detail

Contact Centre Manager

Lite N' Easy

Sydney, NSW

Lead the Sydney Contact Centre, driving Customer Experience initiatives and operational efficiencies. Mentor and develop up to 6 team leaders to deliver exceptional customer and employee experiences. Implement the National Contact...

Contact Centre Officer

Easy Authoring

Sydney, NSW

6 months contract role with possible extension.. Attractive hourly pay rates up to $42/hr + Super. Hybrid work (WFH + Canberra office). Immediate start!. Work accurately and manage conflicting tasks to meet deadlines with minimal...

SUPPORT OFFICER, CONTACT CENTRE

Nsw Land Registry Services

Sydney, NSW

Provide timely, high quality customer service to customers.. Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority.. Res...

Health Contact Centre Administration Officer

Northern Sydney Local Health District

Sydney, NSW

Demonstrated knowledge and skillsin delivering a customer focused service with excellent telephone manner, active listening skills, and comprehensive verbal skills. Previous experience working in a challenging and pressured envir...

EL1 Project/Change Manager (Contact Centre Change Project) - Non-Ongoin

Indigeco Pty Ltd

Sydney, NSW

Act as a liaison between the business unit and the IT build team. Contribute to the identification and assessment of national call centre functionality to meet current and future business needs. Undertake strategic planning to mee...

Contact Centre Agent

Servicenow

Sydney, NSW

Professionally answer calls from customers and partners. Create cases on NowSupport, gathering key information that will enable our Subject Matter Expert Teams to resolve problems detected. Assign cases in NowSupport to the correc...

Contact Centre Manager

Financial Rights Legal Centre

Surry Hills, NSW

$100,000-$115,000 plus 12% superannuation, Salary Sacrifice available (up to $15,900 for tax free benefits). 4 weeks annual leave plus 7 days additional gifted leave. Flexible working; 7 hour work days and a hybrid working mode...

Senior Contact Centre Engineer

Peoplebank

Sydney, NSW

Provide advice and consultancy and 3rd level support to pre-sales, project delivery and post-project support teams for CC solutions. Analyse customers' CC related needs and develop solutions and value propositions to satisfy compl...

Senior Technical Data Centre Specialist

Nsw Department Of Customer Service

Sydney, NSW

Support the service delivery management function including, but not limited to, onboarding, representing customer, and providing technical and strategic advice to customers throughout their lifecycle, ensuring service deliver...

P&C Contact Centre Administrator

Nsw Department Of Customer Service

Sydney, NSW

Providing an excellent customer experience over the phone in relation to HR enquires. Respond to a high volume of email enquiries and manage a shared mailbox. Provide a range of HR administrative services including human resourc...

Investor Contact Centre | Call Campaigns

Automic Group

Sydney, NSW

*The Role** We are seeking an Investor Services Associate (Call Campaigns) to join our dynamic team. *Responsibilities**. Handle outbound calls to Investors. Provide accurate information and assistance to Investors. Follow estab...

Member Contact Specialists

Profusion Group

Sydney, NSW

Proactively engage with members, providing information regarding products and services. Provide an exceptional level of service and next step options for members to meet their needs. Identify where members have guidance and advice...

Contact Centre Manager

Cubic Transportation Systems

Sydney, NSW

Working collaboratively and collectively to achieve organisational vision, goals and objectives now and in the future. To lead, develop and coach direct reports both informally and formally, assessing skills ensuring staff are awa...

P&C Contact Centre Administrator

Nsw Department Of Customer Service

Sydney, NSW

Providing an excellent customer experience over the phone in relation to HR enquires. Respond to a high volume of email enquiries and manage a shared mailbox. Provide a range of HR administrative services including human resource...

Customer Experience Consultants - Contact Centre

Alexander Appointments

Sydney, NSW

$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...

Customer Experience Consultants - Contact Centre

Alexander Appointments

Sydney, NSW

$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...

Insurance Claims Contact Centre Manager

Link Group

Sydney, NSW

Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Work in partnership with the broader leadership team to drive strategic direction...

Contact Centre Service Manager

Link Group

Sydney, NSW

Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Work in partnership with the broader leadership team to drive strategic direction...

Contiki Customer Experience and Contact Centre Manager

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

Customer Contact Centre Officer

Pickles Auctions

Sydney, NSW

Key Responsibilities- Provide friendly customer service and address inquiries from inbound callers.- Understand customer needs and respond through various channels.- Maintain accurate records through data entry.- Handle complaints...

Investor Contact Centre (Call Campaign) | Casual

Automic Group

Sydney, NSW

Handle outbound calls to Investors. Provide accurate information and assistance to Investors. Follow established call scripts and guidelines to ensure consistent service quality. Maintain a professional image for the business. Pr...

Contact Centre Agent

Citrus Group

Sydney, NSW

Strong attention to detail. A positive and resilient outlook. Excellent verbal and written communication skills. Strong numerical reasoning and PC navigation....

Contact Centre Operator

Sg Fleet

Sydney, NSW

Recharge and relax with up to four extra days of leave each year. We call them Wellness days. We offer industry leading 20 weeks paid parental leave. Save plenty with vehicle salary packaging. Monetary service milestone awards. Re...

Contact Centre Operators

Sg Fleet

Sydney, NSW

Recharge and relax with up to four extra days of leave each year. We call them Wellness days. We offer industry leading 20 weeks paid parental leave. Save plenty with vehicle salary packaging. Monetary service milestone awards. Re...

Contact Centre Agent - Wine Sales - Remote

Forrest Contact Pty Ltd

Sydney, NSW

OUTBOUND CALL CENTRE SALES | WINE SALESLaunch your sales career with an industry leaderBase hourly rate plus bonusFlexibility in hours workedWork from home or the officeAre you looking for an opportunity to launch your career or l...

Contact Centre Manager FTC

Futureyou

Sydney, NSW

Oversee all aspects of the operation including Customer Service (calls and administration related functions). Coaching & developing team to achieve expectations and performance goals (feedback, training and development, performanc...

Head of Contact Centres

Avis Budget Group

Sydney, NSW

Oversees various teams of customer service and sales associates who handle leads, customer service inquiries and problems via phone and email.. Monitors operations to ensure adherence to service level standards and company/departm...

Contact Centre Consultant

Are Media

Sydney, NSW

A day of leave for your birthday,. 4 days of volunteering leave each year,. An inclusive parental leave program that supports all parents, families & carers,. FREE digital access to all our titles, and. Our unique Are Media Learni...

HR Support Officer / Contact Centre

Talent International

Sydney, NSW

Take calls and record absences in multiple systems. Utilize Excel skills for various tasks. Demonstrate phone etiquette as a primary requirement. Provide high-level administrative support to the rostering, deployment, and People H...

Call/Contact Centre Operator

Quay Appointments

Sydney, NSW

Provide exceptional customer service via phone and email. Handle inquiries, resolve issues, and escalate as needed. Utilise communication and problem-solving skills to assist customers effectively. Adhere to established procedures...