Customer Experience Associate jobs in Sydney, NSW
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CUSTOMER EXPERIENCE ANALYST
Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...
| Company | Uber |
|---|---|
| Address | Sydney, NSW |
| Category | Administrative |
| Date Posted | 4 weeks ago See detail |
Customer Experience Analyst
Uber
Sydney, NSW
Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...
4 weeks ago seen See more...
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Executive Manager Inflight Customer Experience
Qantas Airways
Mascot, NSW
Lead the strategic direction for the Qantas Inflight Product Strategy . Drive customer, commercial and business outcomes with significant impact on the Inflight Customer Experience and brand reputation . Drive the cultural transit...
yesterday seen
Executive Manager Preflight Customer Experience
Qantas Airways
Mascot, NSW
Lead the strategic direction for the Qantas Preflight Product Strategy . Drive customer, commercial and business outcomes with significant impact on the Preflight Customer Experience and brand reputation . Drive the cultural trans...
yesterday seen
Customer Service Associate
Stake
Sydney, NSW
Manage customer communication via tickets, chat, and calls (inbound and occasional outbound for information, retention, and cross-/up-selling, no cold calling). Assess, investigate, and troubleshoot complex customer queries. Commu...
3 weeks ago seen See more...
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Senior Manager Customer Experience Design - for Airlines in GCC
Apt Resources
Sydney, NSW
Permanent
Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...
a month ago seen See more...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
a month ago seen See more...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
a month ago seen See more...
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Customer Experience/Digital Strategist - Travel
Stopgap
Sydney, NSW
Develop a deep understanding of our customers and identify targeting opportunities to drive growth and increase stickiness to our brands.. Work closely with the direct reservations team to ensure the above initiatives are resultin...
a month ago seen See more...
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Customer Experience Lead
Australian Bureau Of Statistics
Sydney, NSW
analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...
a month ago seen See more...
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Coordinator Customer Experience
Blacktown City Council
Sydney, NSW
Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...
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Contiki Customer Experience and Contact Centre Manager
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
a month ago seen See more...
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Customer Experience Manager
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Customer Experience Specialist
Zip Industries
Sydney, NSW
Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...
a month ago seen See more...
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Customer Experience Specialist
Tal
Sydney, NSW
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
a month ago seen See more...
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Customer Experience Specialist
Acs
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...
a month ago seen See more...
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Customer Experience/Digital Strategist - Travel
Stopgap
Sydney, NSW
$140,000-165,000 per year
This is an exciting opportunity to work for a prestigious Travel company to support their brands across CX / Digital strategies.We are looking for a data and digital specialist who is passionate about the customer journey from fir...
2 months ago seen See more...
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Customer Experience Specialist
Tal
Sydney, NSW
Contract
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
2 months ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
2 months ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
2 months ago seen See more...
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Customer Experience Design Principal
Nsw Health
Sydney, NSW
$161,042-180,143 per year
Lead, manage and drive the design and delivery of seamless experiences and simplified processes based on eHealth NSW Customer Experience (CX) standards, understanding customer needs and pain points; and business objectives, and em...
2 months ago seen See more...
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EDR Case Manager (Customer Excellence Associate)
Ing
Sydney, NSW
End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...
4 weeks ago seen See more...
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Associate Consultant, Business Experimentation
Mastercard
Sydney, NSW
Work on small teams to solve our clients' most challenging strategic problems. Build strong relationships with clients to understand their business needs, find strategic solutions and guide impactful decisions. Grow your career by...
4 weeks ago seen See more...
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Customer Service Associate - Full Time
Avis Budget Group
Sydney, NSW
Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. This position is directly responsible for the cleaning of the interior and exterior of our vehicles to ensur...
a month ago seen See more...
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Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
2 months ago seen See more...
Associate Customer Account Manager
Nsw Health
Sydney, NSW
$122,850-139,559 per year
Demonstrated record of achievement in Customer Account Relationship Management in an ICT service environment, including relevant qualifications or equivalent demonstrated experience. This includes sound knowledge and experience in...
2 months ago seen See more...
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Customer Success Associate | Graduate
Sap Fioneer
Sydney, NSW
Permanent
Bachelor/Masters in Information Technology, Computer Science, Software Engineering, or a related field. Strong problem-solving and communication skills. Proactive attitude for remote work and willingness to learn in a fast-paced...
2 months ago seen See more...
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Customer Lending Solutions Associate
Hays Recruitment
Sydney, NSW
Create and prepare or assist in the creation and preparation of lending submissions, including obtaining and collation of information for customers. Perform credit analysis, financial modelling and interpretation of customer's fin...
2 months ago seen See more...
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Associate Customer Account Manager
Ehealth Nsw
Sydney, NSW
Demonstrated record of achievement in Customer Account Relationship Management in an ICT service environment, including relevant qualifications or equivalent demonstrated experience. This includes sound knowledge and experience in...
2 months ago seen See more...
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Experienced Sales Agents/Associates - Northern Beaches - Top Tier Agency!
Aria Recruitment
Sydney, NSW
Top Tier agency with strong client-base and massive market share. Stunning beachside office. Friendly & supportive teams and Principals. Dedicated administrators and marketing support. Ongoing training and development. Debit/cred...
2 months ago seen See more...
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Experienced Sales Agents & Associates - Mona Vale Pittwater - High End Brand!
Aria Recruitment
Sydney, NSW
Top Tier agency with strong client-base and massive market share. Stunning office location. Friendly & supportive teams and Principal. Dedicated administrators and marketing support. Ongoing training and development. Debit/credit...
2 months ago seen See more...
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