Customer Experience Manager jobs in Sydney, NSW
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CUSTOMER EXPERIENCE MANAGER
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
| Company | Workfocus Australia |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Date Posted | 2 weeks ago See detail |
Customer Experience Manager
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Customer Experience Analyst New
Uber
Sydney, NSW
Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
4 weeks ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
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Quality & Customer Experience Manager
Crawford And Company
Sydney, NSW
You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...
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Customer Experience Manager
Miss Amara
Sydney, NSW
Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...
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Customer Experience Manager at Streem - Hybrid / Work From Home [14185]
Hatch People Pty Ltd
Sydney, NSW
Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...
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Statewide Customer Experience Manager
Nsw Health
Sydney, NSW
$137,173-163,431 per year
Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...
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Senior Manager Customer Experience Design - for Airlines in GCC
Apt Resources
Sydney, NSW
Permanent
Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...
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Customer Service Manager New
Placed Australia
Sydney, NSW
-Ensure high levels of customer satisfaction through effective communication, problem-solving, and service excellence. -Collaborate closely with the sales and service departments to ensure a seamless customer journey. Qualificatio...
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Customer Service Manager - Workers Compensation New
Dxc Technology
Sydney, NSW
Relevant tertiary qualification in business or related discipline; or equivalent experience. Proven people management experience at a senior level. Financial management. Experience analysing and interpreting statistical and perfor...
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Customer Service Manager New
Pickwick Group
Sydney, NSW
Demonstrated technical knowledge of cleaning services as well as applicable OHS and Environmental legislation. Demonstrated experience in analysing information and developing and implementing management systems to meet organisatio...
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Contiki Customer Experience and Contact Centre Manager
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
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Customer Experience Manager
Streem
Surry Hills, NSW
Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...
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Customer Service Manager New
Myer
Sydney, NSW
Join the leadership team at Flagship Myer Sydney City. Drive sales and lead team performance across Beauty & Cosmetics. Opportunities for succession planning and further development. Manage the daily activities of your team and bu...
13 hours ago seen See more...
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Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
3 weeks ago seen See more...
Program Manager, AU CX, CS, AU Customer Experience Team
Amazon
Sydney, NSW
Permanent
Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...
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General Manager Customer and Community Experience
Suncare Community Services
Sydney, NSW
Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...
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Customer Service Manager New
Loan Market
Mosman, NSW
Employment: Full TimeSalary: $70,0000 - $80,000 plus superannuationLocation: MosmanRoleAs the Customer Service Manager, you will be responsible for overseeing andmanaging our Customer Service operations to ensure exceptional servi...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
2 weeks ago seen See more...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
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Customer Experience/Digital Strategist - Travel
Stopgap
Sydney, NSW
Develop a deep understanding of our customers and identify targeting opportunities to drive growth and increase stickiness to our brands.. Work closely with the direct reservations team to ensure the above initiatives are resultin...
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Customer Development Manager, Independent Retail
Colgate-Palmolive
Sydney, NSW
Permanent
Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....
6 days ago seen
Customer Development Manager, Independent Retail
Colgate-Palmolive
Sydney, NSW
Permanent
Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....
6 days ago seen
Visual Experience Manager, Cartier Australia
Baume Mercier
Sydney, NSW
Act as a proactive force in enhancing the Maison image & developing the business, leveraging visual merchandising as a way to improve client experience & drive sales. Propose new concepts to ensure Cartier VM is ahead in the marke...
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Customer Experience Lead
Australian Bureau Of Statistics
Sydney, NSW
analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...
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Coordinator Customer Experience
Blacktown City Council
Sydney, NSW
Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...
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Customer Experience Specialist
Zip Industries
Sydney, NSW
Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...
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Customer Experience Specialist
Tal
Sydney, NSW
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
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Team Manager, Customer Relations
Allianz
Sydney, NSW
Permanent
Manage work allocation within the team and review submissions ensuring quality and compliance needs are meet. Identify, develop, and implement strategies and procedures to improve the complaint and dispute processes and undertake...
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