Customer Experience Manager jobs in Sydney, NSW

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TECHNICAL CUSTOMER SUCCESS MANAGER

Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...

CompanySamsung
AddressSydney, NSW
CategoryManagement
Date Posted 3 days ago See detail

Technical Customer Success Manager

Samsung

Sydney, NSW

Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...

Customer Success Manager

Quantaco Pty Ltd

Sydney, NSW

Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...

Project Manager - Dining Experience

Uniting Nsw & Act

Sydney, NSW

Full time, fixed term contract until the end of June 2025 with the potential to extend. Play a key role in strengthening the quality and sustainability of Seniors Services provided by Uniting. Competitive base salary plus NFP sala...

Customer Service Manager — Sydney

Quayclean

Sydney, NSW

Developing and reviewing policies, programs and procedures concerning customer relations and services provided. Managing, motivating and developing staff and contractors providing Customer Services or dealing with customers....

Manager, Marketing and Customer Operations - BTR

Mirvac Group

Sydney, NSW

#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. $1000 of Mirvac Securities Annually. Flexible Work Arrangements. Leadership...

Contract Management Specialists - Defence Experience

Pfour Consulting

Sydney, NSW

Timely development of Contract Management documentation in accordance with Defence needs. Ensure schedules and records are managed and accurately updated. Contribute to the development of improved performance within the procuremen...

Service Delivery Manager - ITIL | Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

National Wholesale & Customer Operations Manager

Diageo

Sydney, NSW

Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;. Lead and motivate a team of direct and indirect reports to ensure full delivery of bu...

Customer Experience/Digital Strategist - Travel

Stopgap

Sydney, NSW

$140,000-165,000 per year

This is an exciting opportunity to work for a prestigious Travel company to support their brands across CX / Digital strategies.We are looking for a data and digital specialist who is passionate about the customer journey from fir...

Building Manager - Must Be Experienced

Pacific Building Management Group

Sydney, NSW

Effective management of all contractors on site including performance and ensuring work is carried out to a high standard. Ensuring all building procedures are maintained. Liaising with Owners, Executive Committee members and Serv...

Customer Relationship Manager

Kairros

Sydney, NSW

We care for people. We find the best way.By joining Kairros you will also be joining the MedHealth Group, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Austral...

Customer Success Manager, Sydney

Notion International

Sydney, NSW

Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...

Manager Student Services & Experience

Hays Recruitment

Sydney, NSW

Coordinate enrolment activities with the Admissions, Academic Services, and Administration teams, ensuring the accuracy of student records and providing timely information and advice.. Offer leadership, guidance, and support to st...

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

Customer Success Manager

Shiftcare

Sydney, NSW

You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...

Customer Operations Manager

Ericsson

Sydney, NSW

Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...

Customer Success Manager

Epg Payroll And Hr Pty Ltd

Sydney, NSW

Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...

Customer Success Manager

Instant

Sydney, NSW

Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...

Senior Customer Operations Manager

Galileo Search

Sydney, NSW

Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...

Customer Success Manager, FranConnect

World Manager Pty Ltd

Sydney, NSW

Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...

Customer Relationship Manager

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

Customer Service Manager - Industrial

Lead Group Consultancy

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

Customer Success Manager

Easyserv

Sydney, NSW

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

Customer Relationship Manager

Kairros

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

Customer Success Manager / Service Delivery Manager

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...

Customer Success Manager

The Onset

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Studio Manager/Customer Service Manager

Deer Ruby

Sydney, NSW

Studio Manager/Customer Service Manager to join our awesome Sydney-basedteam.Australian brand with a mission to create beautiful pieces that tell a story eachone is handmade with love by our team.Our Sydney studio is based in Ma...

Customer Service Manager

Healthshare Nsw

Sydney, NSW

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable Hybrid working:enjoy a combination of working from home and the office Great leave conditions:enjoy one day off each month as...

Customer Experience Specialist

Tal

Sydney, NSW

Contract

Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....