Customer Success Analyst jobs in New South Wales
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SENIOR CUSTOMER SUCCESS MANAGER - FINTECH
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
| Company | Dext Pte Ltd |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Date Posted | a week ago See detail |
Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
a week ago seen See more...
- View all - jobs in Sydney, NSW
Director, Customer Success
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
a week ago seen See more...
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Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
a week ago seen See more...
Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
2 weeks ago seen See more...
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Junior Customer Success Specialist
Wolters Kluwer
Macquarie Park, NSW
Proactively manage all aspects of the subscription renewal cycle for Wolters Kluwer customers. Participate in group training sessions for customers to maximize the value realization of their investment and mitigate churn. Identify...
2 weeks ago seen See more...
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Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
2 weeks ago seen See more...
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Customer IAM Business Analyst
Peoplebank
Sydney, NSW
Run discovery workshops with business and technical stakeholders in a greenfield environment and use cases documentation. Collaborate with architects and developers to design CIAM solutions that align with business goals, security...
5 days ago seen
Senior Analyst, Consumer & Business Customer Engagement Finance
Westpac Group
Sydney, NSW
Sydney location. Permanent, full time. Hybrid working environment 3 days in office. Support the Finance team to meet the management reporting requirements of Group, Consumer and the Westpac, St George, BSA, and BOM Consumer & Sm...
5 days ago seen See more...
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Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
2 weeks ago seen See more...
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Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
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Customer support analyst - financial risk management software
Extend Consulting
Sydney, NSW
Manage the ticket queue system, providing remote support to our global customer base (local business hours). Manage the resolution of customer product or service problems through troubleshooting technical issues, determining the r...
a week ago seen
Enterprise Manager, Customer Success
Procore Technologies
Sydney, NSW
Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...
3 weeks ago seen
Customer Success Manager
Contentful
Sydney, NSW
Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...
3 weeks ago seen See more...
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Customer Success Manager
Restore For Retail
Sydney, NSW
Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...
3 weeks ago seen See more...
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Customer Success Manager
Johnson Controls
Sydney, NSW
Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...
3 weeks ago seen
Customer Success Manager
Deputy
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
3 weeks ago seen
Customer Success Manager
Onset Group
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
3 weeks ago seen See more...
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Head of Customer Success
Audience Republic
Sydney, NSW
Lead and manage a high performing Customer Success teamBuild & lead a team of high performing CSM's (Currently 3x CSMs, 1x Support) - across APAC and North AmericaCreate rapid on-boarding process for new team members, including pl...
3 weeks ago seen See more...
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Strategic Customer Success Manager
Dynatrace
Sydney, NSW
Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...
3 weeks ago seen See more...
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Customer Success Specialist
Paxus
Sydney, NSW
Contractor Success Activation: Action contractor engagement activities via our IT applications that are embedded in the overall Sales CRM (Bullhorn). This will include;The accurate set up of payroll, timesheet, superannuation, a...
3 weeks ago seen See more...
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Customer Success Specialist
Driva
Surry Hills, NSW
Customer Consultation: Engage with customers over the phone to understand their needs and provide information on car loan products. Customer Experience: Providing outstanding customer service to enhance the financing experience fo...
3 weeks ago seen See more...
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Business Analyst (Billing & Customer Management Systems) 6-month relief position
Prvidr
Sydney, NSW
Collaborate with stakeholders (both internal and external) to elicit, analyse, and document business requirements.. Translate business needs into clear and concise functional specifications.. Work closely with development teams...
3 weeks ago seen See more...
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Customer Experience Analyst
Uber
Sydney, NSW
Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...
3 weeks ago seen See more...
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Customer Insights Analyst
Greenstone Financial Services
New South Wales
Tertiary qualification in a relevant Marketing, Commerce/Business, Actuarial Studies, Mathematics, Engineering or Statistics discipline. Experience (typically 1-5 years) in a similar Customerinsight driven data analytics area. St...
3 weeks ago seen See more...
Customer Success Manager
Easy Payroll Global
Caringbah, NSW
Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...
a month ago seen See more...
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Customer Success Manager
Bluefit
Moss Vale, NSW
Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...
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Technical Customer Success Manager
Samsung
Sydney, NSW
Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...
a month ago seen See more...
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Customer Success Manager
Quantaco Pty Ltd
Sydney, NSW
Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...
a month ago seen See more...
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Service Delivery Manager - ITIL | Customer Success
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...
a month ago seen See more...
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Customer Success Manager, Sydney
Notion International
Sydney, NSW
Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...
a month ago seen See more...
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