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CUSTOMER SUCCESS MANAGER

The Customer Success Manager is responsible for the APAC timezone support team, support escalations, onboarding and technical solution support, and communication on product fixes and enhancements with the development team. The dut...

CompanyThe Access Group
AddressBrisbane, QLD
CategoryManagement
Date Posted a week ago See detail

Customer Success Manager

The Access Group

Brisbane, QLD

The Customer Success Manager is responsible for the APAC timezone support team, support escalations, onboarding and technical solution support, and communication on product fixes and enhancements with the development team. The dut...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

Senior Customer Success Manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...

Customer Success Specialist

Paxus

Sydney, NSW

Contractor Success Activation: Action contractor engagement activities via our IT applications that are embedded in the overall Sales CRM (Bullhorn). This will include;The accurate set up of payroll, timesheet, superannuation, a...

Customer Success ManagerHybrid

Tpg Telecom

Australia

ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...

Technical Customer Success Manager

Esentire

Melbourne, VIC

Provide technical expertise in the service you are working with to our customers. Help the customer plan their deployment of our services. Make recommendations to the customers on best practice in setting up the system, both by eS...

Customer Success Agent

Credit Wipe Australia

Varsity Lakes, QLD

Assist Customers: Talk to our clients, help them reach their financial goals. Seriously, just pick up the phone and give them some good news! Success Stories: Tell customers how awesome theyre doing and offer them additional serv...

Head Of Customer Success

Care+Wear

Perth, WA

Ability to work collaboratively with colleagues and staff to create a results driven and team oriented environment. Well established track record of producing high quality customer and leadership results while establishing/maintai...

Customer Success Coordinator

Trellis Technologies Pty. Ltd.

Adelaide, SA

Addressing and responding to client queries through phone, email and video link. Troubleshooting client software issues and back end software issues and liaising with relevant internal teams to resolve. Working with the Customer S...

Customer Success Specialist

Corelogic

Adelaide, SA

Ensuring all customer enquiries, through phone and email are undertaken with care. Assisting in the provisioning, delivery and management of our solutions, providing a seamless experience for our customers, internal staff and supp...

Customer Success Specialist

Driva

Surry Hills, NSW

Customer Consultation: Engage with customers over the phone to understand their needs and provide information on car loan products. Customer Experience: Providing outstanding customer service to enhance the financing experience fo...

Customer Success Specialist

Scout Talent

Milton, QLD

Exciting opportunity for someone who thrives in building relationships. Be part of an inspired team who prioritises recognition and reward. Join our rapidly expanding team in a global organisation. Earn a salary circa $70,000- $80...

Graduate Customer Solutions Architect

Pivotel Satellite

Southport, QLD

At Pivotel, we aspire to provide the world with accessible communication solutions that connect people with vital assets, information, and each other.Our team has apassionfor technology, we connect with each other, lead with int...

Customer Success Manager

Guestpix Pty Ltd

Adelaide, SA

Manage, roster, lead and support a team of casual customer service staff to ensure high levels of support and sales service. Develop systems to elevate team knowledge and efficiency. Act as the first point of contact for all custo...

Customer Success Manager

Easy Payroll Global

Caringbah, NSW

Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...

Customer Success Manager

Bluefit

Moss Vale, NSW

Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...

Technical Customer Success Manager

Samsung

Sydney, NSW

Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

Customer Success Manager

Quantaco Pty Ltd

Sydney, NSW

Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...

Service Delivery Manager - ITIL | Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Customer Success Account Manager

Eventsair

Eight Mile Plains, QLD

Effectively co-ordinate, manage and document multiple new customers onboarding and training projects. Devise and deliver customized plans for customer event projects from configuration through to Event Delivery. Prepare the most a...

Customer Success Specialist

Smsf Operations Pty Ltd

Adelaide, SA

Onboarding support (including providing training to clients where required). Relationship management & software service consultation. Performing regular customer check-ins. Managing & investigating customer concerns. Monitoring an...

Customer Success Manager, Sydney

Notion International

Sydney, NSW

Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...

Customer Success Manager

Noggin

Melbourne, VIC

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Manager

Teradata Group

Melbourne, VIC

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

x3 Customer Success Representative - based on locations NSW, VIC, and QLD

Autograb

Sydney, NSW

Strong customer service orientation with an ability to build rapport and trust with clients. Experience using CRM software and associated process. Familiarity with sales analytics and reporting tools. SaaS Account Management exper...

Customer Success Manager - Australia

Sitetracker

Melbourne, VIC

Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...

Customer Success Manager

Noggin

Brisbane, QLD

You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...

Customer Success Operations Advocate

Crm Web Solutions Pty Ltd

Brisbane, QLD

Onboard new AU customers to the LineLeader platform and train user base.. Work heavily within Hubspot to onboard customers and maintain customer records.. Create and maintain required implementation artifacts including rate shee...

Senior Customer Success Manager

Seequent

Perth, WA

Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...