Customer Success Architect jobs
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MANAGER, CUSTOMER SUCCESS TEAM
This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...
| Company | Atlassian |
|---|---|
| Address | Australia |
| Category | Accounting & Finance |
| Date Posted | 7 days ago See detail |
Manager, Customer Success Team
Atlassian
Australia
This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...
7 days ago seen
Customer Success Engineer
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
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Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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Adoption Customer Success Manager
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
a week ago seen
Customer Success Manager
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
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Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
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Director, Customer Success
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
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Adoption Customer Success Manager
Culture Amp
Melbourne, VIC
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
a week ago seen
Customer Success Manager
Five By Five
Burleigh Heads, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
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Customer Success Officer
Knotwood
Stapylton, QLD
Develop and maintain a thorough knowledge of Knotwoods manufacturing capabilities, product range and services with the ability to provide quotes and direct sell within Knotwood guidelines Provide quality and efficient customer s...
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Customer Success Manager Hybrid
Tpg Telecom Group
Australia
ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...
a week ago seen
Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
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Director of Customer Success
Wdci
Caloundra, QLD
Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...
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Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
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Junior Customer Success Specialist
Wolters Kluwer
Macquarie Park, NSW
Proactively manage all aspects of the subscription renewal cycle for Wolters Kluwer customers. Participate in group training sessions for customers to maximize the value realization of their investment and mitigate churn. Identify...
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Customer Success Specialist - The BEST CS role in Australia!
Justified Talent
Adelaide, SA
Work with entrepreneurs on a mission, every day. Literally work from anywhere in this beautiful country!. $70-$80K, plus super plus incentives. A quick and adaptive learner. Very articulateand very comfortable discussing business...
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Customer Success Specialist
Acumen Data
Adelaide, SA
As a Customer Success Specialist, you will be responsible for training and supporting clients on how to use our Complete Automated Accounts Payable Solution, a cloud-based solution that automates invoice processing, approval workf...
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Expression of Interest - Customer Success Manager
Marlee
Australia
Permanent
Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...
a week ago seen
Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
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Principal Product Success Architect
Servicenow
Sydney, NSW
Permanent
Present and deliver one or more offerings from our portfolio of technical accelerators to complex, large enterprise customers remotely. Prepare all client-facing and internal deliverables that are technology-related. Identify and...
2 weeks ago seen See more...
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Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
2 weeks ago seen See more...
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Customer Success Manager
Five By Five
Gold Coast, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
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Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
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Customer Success Account Manager
Chewzie
Brisbane, QLD
Liaising with customers and establishing trusted and strategic customer relationships to help drive the continued value of our products and services. You will monitor the health of your portfolio, identify and mitigate churn risk...
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Customer Success Consultant
Silverchef
Perth, WA
Are you solutions-focused and always striving to support customers?Then wed like to hear from you!Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is...
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Customer Success Manager
Glean
Melbourne, VIC
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
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Customer Success Manager - Brisbane
Ibm Interactive
Brisbane, QLD
Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.Problem Solving:Analyze complex/new situations, anticipate potential problems and future trends, assess opportuniti...
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Enterprise Manager, Customer Success
Procore Technologies
Sydney, NSW
Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...
2 weeks ago seen
Customer Success Manager
Contentful
Sydney, NSW
Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...
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