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CUSTOMER SUCCESS MANAGER

Client Support and Advice: Help clients solve their goals by proactively providing advice on how to achieve that within the platform. Client Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless an...

CompanyIdeally
AddressSydney, NSW
CategoryManagement
Date Posted 2 months ago See detail

Customer Success Manager

Ideally

Sydney, NSW

Client Support and Advice: Help clients solve their goals by proactively providing advice on how to achieve that within the platform. Client Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless an...

2 months ago seen See more...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

2 months ago seen See more...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

2 months ago seen See more...

Office Coordinator & Customer Success

Jobman Pty Ltd

O'Connor, WA

Servicing the admin email and responding to clients. General office duties, organise internal events and run errands. Creating and managing internal documentation and procedures. Managing and reviewing external help documentation....

2 months ago seen See more...

Global VP of Customer Success

Safetyculture

Sydney, NSW

Permanent

Be the primary advocate for our customers, ensuring their success and satisfaction with our platform. Develop and execute a global customer experience strategy in alignment with our company goals. Lead, mentor and manage our globa...

2 months ago seen See more...

Customer Success Manager

Fujifilm

Canberra, ACT

Permanent

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy with t...

2 months ago seen See more...

Customer Success Co-Ordinator, Home-in

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Manage multiple work streams including processing of all necessary tasks across the property purchase journey including contract review, exchange and settlement. Liaise with our lawyer partners and lenders as required to ensure ou...

2 months ago seen See more...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

2 months ago seen See more...

Manager, Customer Success

Cloudflare

Sydney, NSW

Permanent

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

2 months ago seen See more...

Customer Success Manager

Soti

Meadowvale, QLD

Permanent

Build relationships between customer and service teams. Build trust and transparency with customers through regular meetings and interactions. Responsible for driving customer loyalty and retention. Drive voice of customers with i...

2 months ago seen See more...

Customer Success Specialist

Green Recruitment Company

Sydney, NSW

Permanent

The ideal candidate will possess innovative decision-making abilities, excellent communication and process management skills, and a solid understanding of power markets and the energy transition. They will thrive in a dynamic and...

2 months ago seen See more...

Customer Success Manager

Insightsoftware

Australia

Permanent

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of insightsoftware products and solutions to retain and grow r...

2 months ago seen See more...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...

2 months ago seen See more...

Customer Success Specialist

Asahi Beverages

Melbourne, VIC

Permanent

Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...

2 months ago seen See more...

Customer Success Representative

Paidright

Sydney, NSW

$65,000-100,000 per year

Learning to understand the needs, goals, and issues each customer faces & assisting our team in delivering with excellence. Participating in meetings with customers, keeping notes and tracking actions. Project coordination includi...

2 months ago seen See more...

Customer Success Coordinator

Intelligencebank

Southbank, VIC

Contract

Be the first point of contact for Helpdesk tickets from customers. Investigate and respond to Helpdesk tickets and other tasks as assigned in accordance with SLAs and any established deadlines. Configuration of platform as requir...

2 months ago seen See more...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

2 months ago seen See more...

Customer Success Analyst |KPMG Origins

Kpmg

Sydney, NSW

Permanent

Responding to customer queries via our Intercom help centre in a timely and accurate way, via chat, email and the occasional training calls. Utilising digital tools such as Intercom, Tableau, Azure DevOps and the Microsoft suite o...

2 months ago seen See more...

Senior Customer Success Manager

Mappedin

Australia

Permanent

Welcome and engage Mappedin customers at strategic and tactical levels, provide exceptional service and support, and champion on behalf of your customers to deliver a world class customer experience. Drive revenue from the custome...

2 months ago seen See more...

Customer Service Officer - Success

Bank Of Queensland

Success, WA

Teller duties including general enquiries, account opening/closing, deposits, withdrawals. Floor walking and initiating quality conversations with customers. Booking interviews. Inbound and outbound calling to maintain and build c...

a month ago seen See more...

SAP Customer & Logistics Architect

Peoplebank

Melbourne, VIC

6 Months Contract. Melbourne - CBD. Exciting Opportunity. Expertise in the design and implementation of complex multiple system ERP integration projects, aligned to the organisations strategic direction, within the relevant busine...

2 months ago seen See more...

SAP Customer & Logistics Architect

Peoplebank

Melbourne, VIC

Contract

Expertise in the design and implementation of complex multiple system ERP integration projects, aligned to the organisations strategic direction, within the relevant business process stream. Minimum 10 Years experience in the IT i...

2 months ago seen See more...

Customer Solutions Architect

Datadirect Networks

Australia

Permanent

Serve as the technical point of contact for DDN's high-priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escala...

2 months ago seen See more...

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