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CUSTOMER SUCCESS MANAGER

Your role will be highly customer facing, responsible for leading and managing Partnerships and Client Engagements. Head up the account management and Customer Success offering in Sydney. Engage with senior stakeholders, and help...

CompanyHarvey Nash
AddressSydney, NSW
CategoryManagement
Date Posted a month ago See detail

Customer Success Manager

Harvey Nash

Sydney, NSW

Your role will be highly customer facing, responsible for leading and managing Partnerships and Client Engagements. Head up the account management and Customer Success offering in Sydney. Engage with senior stakeholders, and help...

Customer Success Manager

Deliverect

Sydney, NSW

Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning for success on both regional and global scales.Join : Where You Shape Tomorrow's SuccessAt , we're not just s...

Customer Success Director

Enable

Sydney, NSW

Set goals and stretch goals for your team on Customer Success health scores and other success metrics such as onboarding, turning off legacy systems, QBRs and system usage. Responsible for the customers assigned to your teams, you...

Customer Success Manager

Ofload

The Rocks, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Manager, Customer Success

Area 1 Security

Sydney, NSW

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

Director, Customer Success

Audience Republic

Sydney, NSW

Lead and manage a high performing Customer Success teamBuild & lead a team of high performing CSM's (Currently 3x CSMs, 1x Support) - across APAC and North AmericaCreate rapid on-boarding process for new team members, including pl...

Customer Success Manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of leading banks, insurers and financial/professional services businesses. Demonstrating the business values and b...

Customer Success Manager

Medirecords

Brisbane, QLD

Mentor Account Managers to improve operational processes, enhance customer experience, and optimise record management. Contribute to identifying factors for Customer Success, developing new workflows, and supporting account renewa...

Director Customer Success

Resonate Solutions

North Sydney, NSW

5 + years of senior Customer Success experience. A passion for remarkable customer experience and problem-solving with a strong ability to balance customer needs and business priorities. A track record of developing and mentoring...

Customer Success Team Leader

Scout Talent

Brisbane, QLD

Lead a tight-knit team, elevate client support standards and drive business growth.. Join a dynamic team passionate about Talent Acquisition and empowering HR teams worldwide to attract, nurture, and hire exceptional talent.. Comp...

Customer Success Manager

Fujifilm Business Innovation

Brisbane, QLD

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

Customer Success Manager

Upguard

Sydney, NSW

You will onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. You will understand your customer's business in-depth and how they are going to be successful using U...

Customer Success Manager

Best Technology Services

North Sydney, NSW

Onboard and educate our partners through process development, to ensure the partner understands how to achieve the greatest benefit from Best. Build and maintain key and cross functional relationships with partners, encouraging pe...

Customer Success Manager - Scale

Spark Hire

Sydney, NSW

Scalable Communication: Excellent written and verbal communication skills are essential for effectively engaging with customers at scale through digital channels and automated workflows. Technological Proficiency: Proficiency with...

Customer Success Manager

Fujifilm Business Innovation

Canberra, ACT

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy with t...

Customer Success Manager

Similarweb Australia Pty Ltd

Bondi Junction, NSW

The CSM brings our SaaS platform to life for the client. The CSM is the one who helps position themselves and Similarweb in the face ofthe client, as an extension to their own company. Making Similarweb an integral part of their b...

Customer Success Manager

Ideally

Sydney, NSW

Client Support and Advice: Help clients solve their goals by proactively providing advice on how to achieve that within the platform. Client Onboarding: Lead the onboarding process for new clients, ensuring they have a seamless an...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

Office Coordinator & Customer Success

Jobman Pty Ltd

O'Connor, WA

Servicing the admin email and responding to clients. General office duties, organise internal events and run errands. Creating and managing internal documentation and procedures. Managing and reviewing external help documentation....

Global VP of Customer Success

Safetyculture

Sydney, NSW

Permanent

Be the primary advocate for our customers, ensuring their success and satisfaction with our platform. Develop and execute a global customer experience strategy in alignment with our company goals. Lead, mentor and manage our globa...

Customer Success Manager

Fujifilm

Canberra, ACT

Permanent

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy with t...

Customer Success Co-Ordinator, Home-in

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Manage multiple work streams including processing of all necessary tasks across the property purchase journey including contract review, exchange and settlement. Liaise with our lawyer partners and lenders as required to ensure ou...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Manager, Customer Success

Cloudflare

Sydney, NSW

Permanent

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

Customer Success Manager

Soti

Meadowvale, QLD

Permanent

Build relationships between customer and service teams. Build trust and transparency with customers through regular meetings and interactions. Responsible for driving customer loyalty and retention. Drive voice of customers with i...

Customer Success Specialist

Green Recruitment Company

Sydney, NSW

Permanent

The ideal candidate will possess innovative decision-making abilities, excellent communication and process management skills, and a solid understanding of power markets and the energy transition. They will thrive in a dynamic and...

Customer Success Manager

Insightsoftware

Australia

Permanent

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of insightsoftware products and solutions to retain and grow r...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...