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SENIOR DIRECTOR, CUSTOMER SUCCESS MANAGER
Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...
| Company | Salesforce |
|---|---|
| Address | Australia |
| Category | Accounting & Finance |
| Date Posted | a month ago See detail |
Senior Director, Customer Success Manager
Salesforce
Australia
Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...
a month ago seen
Customer Success Manager
Https:/Www.bebee.com/Join
Newcastle, NSW
I can write fiction, whether it be good, bad or indifferent is not the question here and is not for me to judge. Although I will probably be in judgement and critical-eye mode in Stage 3 - 5. I can finish a big project in a very...
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Inside Sales and Customer Success Coordinator
Mathspace
Haymarket, NSW
Interested in getting a start with a mission-driven tech start-up which is focused on improving maths education globally? Mathspace is an edtech company that is rethinking how we teach and learn mathematics. We also need your help...
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Technical Customer Success Consultant.
Ordermate
Port Melbourne, VIC
Liaising with customers, stakeholders and staff regarding our customers' technical queries. Focus on solving enquiries in the best interest of our customers and in a timely manner. Ensuring customers are happy with the support pro...
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Customer Success Manager / Service Delivery Manager
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...
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Customer Success Manager
The Onset
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
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Customer Success Partner
Manpowergroup
Sydney, NSW
Up to AU$37.95 per hour + Plus Superannuation
Keen client relationship/ account management/ customer service focus. Strong numerical and analytical skills, financial services experience preferred. Excellent communicator- verbal and written. Highly collaborative & team orienta...
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Customer Success Specialist
Smsf Operations Pty Ltd
Brisbane, QLD
Onboarding support (including providing training to clients where required). Relationship management & software service consultation. Performing regular customer check-ins. Managing & investigating customer concerns. Monitoring an...
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Customer Success Specialist
Hipages Group
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
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Customer Success Specialist
Standards Australia
Sydney, NSW
Answer incoming phone calls, emails and webform enquiries regarding purchasing products, billing issues, product problems, service questions and general customer concerns/queries or complaints. Responsible for maintaining a high l...
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Customer Success Specialist
Live Chat Monitoring Pty Ltd
Cheltenham, VIC
Warm outbound Customer Care/relationship building calls B2B. Confirmation of key customer and business details. Facilitate and manage account requests. Identify areas for business growth through our Brand Impression program. Edu...
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Customer Success Manager
Blueapache
Melbourne, VIC
$85,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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Customer Success Manager- Procurement
Readytech
Australia
Permanent
Learn and articulate value proposition. Research customer accounts, identifying key stakeholders, and generating interest. Manage the complete Customer Success cycle. Adopt and deploy ReadyTech's 'Client Engagement Framework' to b...
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Customer Success Manager
Blueapache
Brisbane, QLD
$85,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
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Customer Success Manager
Coopervision
Australia
Permanent
Support activities associated with onboarding a new customer to help align on objectives, identify KPI's and build a strong relationship from day 1. Conduct strategic meetings (I.e QBRs) with key customers, and work closely with i...
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Senior Customer Success Manager
Bentley Systems
Perth, WA
Permanent
Become proficient as a generalist user across the most used and appropriate Seequent product range for your accounts. Learn from the customer how, what, where and why they are using our products or competitive products and the pro...
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Enterprise Customer Success Manager - ANZ (Melbourne based)
Cyberark
Melbourne, VIC
Permanent
Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...
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Customer Success Manager
Publift
Sydney, NSW
Permanent
A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...
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Customer Success Manager
Teradata
Sydney, NSW
Permanent
Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...
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Customer Success Lead
Aspire Software
Australia
Permanent
Act as the primary point of contact for stakeholders in the region. Own Customer Success and after-sales process to ensure sustainable growth. Respond to customer inquiries and provide support via email, phone, and chat. Troublesh...
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Customer Success Manager, Unit 42
Palo Alto Networks
Sydney, NSW
Permanent
Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Provide high touch/white glove customer outreach immediately pos...
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Customer Success Manager - Remote
Loving Life Now
Glenelg, SA
Contract
Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...
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Customer Success Manager - Remote
Loving Life Now
Burleigh Heads, QLD
Contract
Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...
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Customer Success Manager
Pointer Strategy
Melbourne, VIC
Permanent
Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...
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Customer Success Specialist
Kristina Neves
Sydney, NSW
Permanent
Your new company Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract!Your new role As a Customer Success Specialist, your duties will i...
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Customer Success Associate | Graduate
Sap Fioneer
Sydney, NSW
Permanent
Bachelor/Masters in Information Technology, Computer Science, Software Engineering, or a related field. Strong problem-solving and communication skills. Proactive attitude for remote work and willingness to learn in a fast-paced...
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Customer Success Manager - Remote
Loving Life Now
Cottesloe, WA
Contract
Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...
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Senior Customer Success Manager
Bentley Systems
Perth, WA
Competitive
We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. The CSM will address any concerns or...
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Customer Success and Training Delivery Specialist
Risr/
Australia
$90,000-110,000 per year
You are customer-centric and put Customer Success at the heart of everything you do, approaching your work enthusiastically and using technology to continually improve what you do. You can learn and understand software quickly and...
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Customer Success Manager - ANZ (Melbourne based)
Zoom
Melbourne, VIC
Permanent
What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...
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