Customer Support Manager jobs in Sydney, NSW

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CUSTOMER SUPPORT MANAGER

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

CompanyIag
AddressSydney, NSW
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Customer Support Manager

Iag

Sydney, NSW

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

Customer Support Specialist New

Wow Recruitment

Sydney, NSW

Provide prompt and professional customer service via phone and email, resolving issues proactively with follow-up as necessary. Outbound lead follow-up, assisting in selling company products and capturing new business applications...

Business Analyst (Billing & Customer Management Systems) 6-month relief position New

Prvidr

Sydney, NSW

Collaborate with stakeholders (both internal and external) to elicit, analyse, and document business requirements.. Translate business needs into clear and concise functional specifications.. Work closely with development teams...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

Airport Customer Experience Manager New

Qantas Airways

Sydney, NSW

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

Customer Support Officer and Web Administrator New

Snoop

Woolloomooloo, NSW

Provide support, education and guidance for users requiring diagnosis and resolution of technical issues through a combination of phone, email and online for customers and internal partners. Co-ordinate and perform the administrat...

Customer Support Specialist New

Honey Insurance

The Rocks, NSW

Responding to new and existing customer enquiries through a variety of channels (phone, web chat, email, etc.). Educating customers on the Honey products and services. Gathering feedback from customer conversations and sharing opp...

Bereavement and Supportive Services Manager New

St Vincent's Health Australia

Darlinghurst, NSW

Generous salary packaging and Fitness Passport for eligible staff. Opportunity to access a large range of clinical and non-clinical education programs. Supported post graduate opportunities within applicable fields. Career develop...

ICT Customer Support Officer New

Datadog

Sydney, NSW

Engage with customers via multiple channels (ticketing system, live chat, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform. Reproduce t...

Customer Support Specialist New

Preacta Recruitment

Sydney, NSW

This Australian Fintech has an exceptional working environment and requires people with contact centre experience to look after their strategic accounts. Your job is to service these customers via inbound phone calls, talk to peop...

Customer Support Specialist | FinTech New

Pony Express Talent Delivery

Sydney, NSW

Take ownership of customer enquiries and provide a best-in-class experience. Respond to enquiries across different varying support channels including email, chat, phone, and social media), ensuring adherence to our SLAs. Address a...

Over retail? Move into a Customer Support role! New

Preacta Recruitment

Sydney, NSW

Theyve identified the retail sector- particularly people who work in a busy, always on environment- as an untapped talent pool for their team. The business is based in a fantastic office space in Sydney CBD near public transport....

Over Hospo? Move into a Customer Support Specialist role! New

Preacta Recruitment

Sydney, NSW

Founded in 2003, this Australian Fintech employs over 600 staff nationally and has an ever-growing customer base of 66,000 and counting. The business is based in a fantastic office space in Sydney CBD near public transport.Why do...

Senior Entertainment Manager - Group Customer & Product New

The Star Gold Coast

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

Team Manager Relationship Support New

Bendigo & Adelaide Bank

Sydney, NSW

Lead your team of Relationship Associates & Senior Relationship Associates who work closely with our Business Banking Lenders to provide customer service excellence by delivering a seamless experience for the customer. Support you...

Customer Service Manager - Workers Compensation New

Dxc Technology

Sydney, NSW

Relevant tertiary qualification in business or related discipline; or equivalent experience. Proven people management experience at a senior level. Financial management. Experience analysing and interpreting statistical and perfor...

Customer Service Manager New

Pickwick Group

Sydney, NSW

Demonstrated technical knowledge of cleaning services as well as applicable OHS and Environmental legislation. Demonstrated experience in analysing information and developing and implementing management systems to meet organisatio...

Customer Service Manager New

Placed Australia

Sydney, NSW

-Ensure high levels of customer satisfaction through effective communication, problem-solving, and service excellence. -Collaborate closely with the sales and service departments to ensure a seamless customer journey. Qualificatio...

Customer Service Manager New

Myer

Sydney, NSW

Join the leadership team at Flagship Myer Sydney City. Drive sales and lead team performance across Beauty & Cosmetics. Opportunities for succession planning and further development. Manage the daily activities of your team and bu...

Customer Support Officer New

Flip Money Pty Ltd

Pyrmont, NSW

Supporting the service delivery and administration of key business processes including;. Customer support. Complaints management. Assisting with nurturing key relationships to maximise funding potential. Meeting goals and ob...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Customer Support Centre Manager

Experis

Sydney, NSW

$130,000 - $140,000 a year

Order execution. Monitor orders with internal stakeholders. Provide support for order backlogs. Provide oversight of outstanding purchase orders. Shipping and logistics. Manage inbound and outbound shipping processes. Ensure compl...

ICT Customer Support Officer New

Mckkrs Pty Ltd.

North Sydney, NSW

One of our clients, Peppermint IT Pty Ltd, based in North Sydney, are looking for a skilled and experienced ICT Customer Support Officer. Assist in maintaining IT infrastructure and network connectivity. Keep up to date with te...

Customer Development Manager, Independent Retail

Colgate-Palmolive

Sydney, NSW

Permanent

Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....

Customer Development Manager, Independent Retail

Colgate-Palmolive

Sydney, NSW

Permanent

Building and managing successful relationships with key retailer and wholesaler stakeholders. Development of promotional strategy and action plans to close customer gaps, including post-event/promotion analysis and recommendation....

Senior Manager Customer Experience Design - for Airlines in GCC

Apt Resources

Sydney, NSW

Permanent

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

Therapeutic Support Manager - Ruse.

Lifestyle Solutions

Sydney, NSW

Therapeutic Support Manager. Located in Ruse. Full-time Permanent position. Relevant management experience of Children and Young People in Out of Home Care who have complex care needs due to trauma-based backgrounds and behavior...

Marketing Support Manager

Select Aust Sydney

Sydney, NSW

The Comapny: A leading commercial wholesaler specializing in the design, development, manufacturing, and marketing of a comprehensive range of food service equipment, including cooking, baking, and meal distribution products. Our...

EL1 Assistant Director, Business Systems Support Manager

Aged Care Quality And Safety Commission

Sydney, NSW

Lead the Business Systems Helpdesk, including triage of incidents, service request management and the transition of project support to BAU for the Commissions business applications on the service catalogue. Provide guidance and as...