Desk Analyst jobs in Sydney, NSW

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SERVICE DESK ANALYST

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

CompanyAc3
AddressSydney, NSW
CategoryCustomer Service
Salary$62,500 - $62,500 a year
Date Posted 2 months ago See detail

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

Service Desk Analyst

Gordon Group Technology

Sydney, NSW

provide a high-level of customer service in the provision of Service Desk services. log and process Incidents and Requests according to Service Desk services. establish effective customer communication and relationships. provide L...

Deal Desk Analyst

Dynatrace

Sydney, NSW

Review and approval of CPQ quotes and pricing options. Work closely with Renewals, Sales Coordinators and Order Management Team. Conducts customer research to drive a co-terming contract strategy. Work with sales to ensure all con...

Service Desk Analyst

Healius Ltd

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

Deal Desk Analyst

Qualtrics

Sydney, NSW

Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters. Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partn...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Permanent

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Deal Desk Analyst

Qualtrics

Sydney, NSW

Permanent

Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters. Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partn...

Service Desk Analyst

Kbr

Sydney, NSW

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. This role...

Deal Desk Analyst

Dynatrace

Sydney, NSW

Permanent

Review and approval of CPQ quotes and pricing options. Work closely with Renewals, Sales Coordinators and Order Management Team. Conducts customer research to drive a co-terming contract strategy. Work with sales to ensure all con...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Trading Desk Applications Support Analyst

Anton Murray Consulting

Sydney, NSW

$80 - $95 an hour

Trading Desk IT Analyst is responsible for technical and functional desk support across multiple technologies used by Brokerage Capital Market applications. Supporting business and operations partners and clients, and liaising wit...

Trading Desk Applications Support Analyst

Anton Murray Consulting

Sydney, NSW

$80 - $95 an hour

Trading Desk IT Analyst is responsible for technical and functional desk support across multiple technologies used by Brokerage Capital Market applications. Supporting business and operations partners and clients, and liaising wit...

IT Service Desk Analyst

Mosaic Brands Ltd

Rosebery, NSW

Immediate start! Permanent role, Rosebery location, close to transport links and great local cafes. Provide support to internal users and ensure infrastructure requests are addressed efficiently. Apply your strong communication sk...

Service Desk Analyst - Enterprise Mobility

Teleresult Pty Ltd

Crows Nest, NSW

Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...

IT Service Desk Analyst

Inchcape Shipping Services

St Leonards, NSW

To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...