Desk Analyst jobs in Sydney, NSW

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SERVICE DESK ANALYST -LEVEL 2

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

CompanyThe Recruitment Company
AddressSydney, NSW
CategoryIT
Date Posted 2 days ago See detail

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

IT Service Desk Analyst

Hub24 Group

Sydney, NSW

Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...

Service Desk Analyst 12 month FTC ASAP

Futureyou

Sydney, NSW

Temporary

You will be customer service orientated. You will have up to 2 years' experience in a customer-facing technology role. You will be able to effectively prioritise competing tasks. You will be able to communicate effectively using t...

IT Service Desk Analyst

Interface Inc.|Built Environment

Sydney, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Service Desk Analyst (L1 & L2)

Perigon Group

Sydney, NSW

$70k - $80k inc Super (Depending on Experience). Level 1 & 2 / Windows / Active Directory / O365. Sydney Based. Must be Permanent Resident or Citizen. Analyse and resolve incoming requests to the Service Desk, escalating where re...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

Service Desk Analyst

Australiansuper

Sydney, NSW

We make a difference, delivering outcomes for millions of members. Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all. Provide first-level contact for users via phone, email, Te...

Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

Service Desk Analyst

Paxus

McMahons Point, NSW

Deliver first-level support effectively responding to user queries and technical support requests via phone, email, and ticketing. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardware issues p...

Service Desk Analyst

Kennards Hire

Sydney, NSW

Western Sydney location | Onsite parking | Flexible work arrangements. Competitive salary + generous employee benefits. Great company culture | High performing team. Provide technical support to over 200 branches and 1800 users ac...

Service Desk Analyst | ASX Listed - Financial Services

Arcqtalent

Sydney, NSW

Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...

Service Desk Analyst

Brennan It

Sydney, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!. Discounted IT hardware and software produc...

Service Desk Analyst - 12months fixed term contract

Reserve Bank Of Australia

Sydney, NSW

Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...

ITDS Service Desk Analyst Casual

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

ITDS Service Desk Analyst

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service Desk Analyst

Paxus

Sydney, NSW

Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

Service Desk Analyst

Pickles Auctions

Sydney, NSW

Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Graduate Service Desk Analyst

It Services Firm

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

Permanent

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

ITDS Service Desk Analyst

Uts College

Ultimo, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service desk Analyst

Boundary Consulting Pty Ltd

Haymarket, NSW

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Analyst

Fleetpartners

St Leonards, NSW

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...