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Desk Analyst jobs in Sydney, NSW

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SERVICE DESK ANALYST II

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

CompanyL.e.k. Consulting
AddressSydney, NSW
CategoryCustomer Service
Date Posted 3 days ago See detail

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

3 days ago seen See more...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

3 days ago seen See more...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

3 days ago seen See more...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

3 days ago seen See more...

Graduate Service Desk Analyst

It Services Firm

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...

4 days ago seen See more...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

Permanent

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...

a week ago seen See more...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

2 weeks ago seen See more...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

3 weeks ago seen See more...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

3 weeks ago seen See more...

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

3 weeks ago seen See more...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...

3 weeks ago seen See more...

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

3 weeks ago seen See more...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

3 weeks ago seen See more...

Senior Service Desk Analyst

Experis

Sydney, NSW

Permanent

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

4 weeks ago seen See more...

Deal Desk Analyst

Qualtrics

Sydney, NSW

Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters. Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partn...

4 weeks ago seen See more...

Senior Service Desk Analyst

Experis

Sydney, NSW

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

a month ago seen See more...

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

a month ago seen See more...

Graduate Service Desk Analyst

Department Of Education Vic

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

a month ago seen See more...

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

a month ago seen See more...

Service Desk Analyst

Gordon Group Technology

Sydney, NSW

provide a high-level of customer service in the provision of Service Desk services. log and process Incidents and Requests according to Service Desk services. establish effective customer communication and relationships. provide L...

a month ago seen See more...

Deal Desk Analyst

Dynatrace

Sydney, NSW

Review and approval of CPQ quotes and pricing options. Work closely with Renewals, Sales Coordinators and Order Management Team. Conducts customer research to drive a co-terming contract strategy. Work with sales to ensure all con...

a month ago seen See more...

Service Desk Analyst

Healius Ltd

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

a month ago seen See more...

Deal Desk Analyst

Qualtrics

Sydney, NSW

Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters. Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partn...

a month ago seen See more...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Permanent

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

a month ago seen See more...

Deal Desk Analyst

Qualtrics

Sydney, NSW

Permanent

Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters. Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partn...

a month ago seen See more...

Service Desk Analyst

Kbr

Sydney, NSW

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. This role...

a month ago seen See more...

Deal Desk Analyst

Dynatrace

Sydney, NSW

Permanent

Review and approval of CPQ quotes and pricing options. Work closely with Renewals, Sales Coordinators and Order Management Team. Conducts customer research to drive a co-terming contract strategy. Work with sales to ensure all con...

a month ago seen See more...

Service Desk Analyst - Financial Services

Talent International

Sydney, NSW

Demonstrated experience providing helpdesk / Service Desk support within medium to large enterprise environments. Proven experience supporting, troubleshooting and configuring Microsoft Windows and Apple Mac operating systems. Sol...

2 months ago seen See more...

Graduate Service Desk Analyst

Grant Thornton

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

2 months ago seen See more...

Service Desk Analyst

Fantastic Furniture

Sydney, NSW

A minimum of 12 months of experience in service/application support. Proficiency in using the current Microsoft Office Productivity Suite. Experience in communicating with teams and individuals through various communication channe...

2 months ago seen See more...

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Top Jobs in Sydney, NSW

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