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Full-time Complaint Officer jobs in Victoria

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SENIOR COMPLAINTS OFFICER

Strong analytical and problem-solving skills, the ability to assess and manage risk, work within legislative requirements, make impartial recommendations and access and use specialist advice when needed.Excellent written and verba...

CompanyProgrammed Health Professionals
AddressMelbourne, VIC
CategoryAccounting & Finance
Date Posted 2 weeks ago See detail

Senior Complaints Officer

Programmed Health Professionals

Melbourne, VIC

Strong analytical and problem-solving skills, the ability to assess and manage risk, work within legislative requirements, make impartial recommendations and access and use specialist advice when needed.Excellent written and verba...

2 weeks ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

3 weeks ago seen See more...

APS5 Complaints Officer, Geelong

Hays Recruitment

Geelong, VIC

Geelong Based Federal Government Opportunity, 12 Month Temp Position Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, I...

3 weeks ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

4 weeks ago seen See more...

Complaints Officer

Randstad

Melbourne, VIC

$60.00 per hour

Resolving complaints at first point of contact. Assessing, recording and investigating enquiries. Contacting stakeholders to gather more information to support an argument. Escalating complaints to the relevant SME. Ensuring thoro...

a month ago seen See more...

APS6 Complaints Officers

Randstad

Geelong, VIC

$60.26 per hour

Developing guidance materials and support processes to assist team members and other Agency business areas in dealing with complaints. Leading and supporting team members to effectively manage complaints within expected timeframes...

a month ago seen See more...

Complaints Officers

Atlamgroup

Geelong, VIC

Manage escalated complaints, meeting strict deadlines with professionalism.Craft high-quality written correspondence, including formal responses for the Minister. Support the team in addressing day-to-day operational challenges an...

2 months ago seen See more...

APS4 & 5 FOI , Referrals & Complaints Officers

Randstad

Geelong, VIC

$55.24 per hour

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

2 months ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod Group

Geelong, VIC

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

3 weeks ago seen See more...

Aboriginal Complaints Support Officer (VPSG4)

Victoria Police

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

4 weeks ago seen See more...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod Group

Broadmeadows, VIC

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

4 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod Group

Geelong, VIC

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

4 weeks ago seen See more...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod

Geelong West, VIC

$55.24-60.26 per hour

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

4 weeks ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Geelong, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

a month ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Geelong, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

a month ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod

Melbourne, VIC

$55.24-60.26 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

a month ago seen See more...

Aboriginal Complaints Support Officer

Victoria Police Vic

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

a month ago seen See more...

Aboriginal Complaints Support Officer

Heathcote Health

Melbourne, VIC

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

2 months ago seen See more...

Customer Service Officer - Complaints

Atlamgroup

Melbourne, VIC

About the company: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a talented Customer Service Officer to join their bus...

2 months ago seen See more...

Complaints Management Complaints Officers

Chandler Macleod

Geelong, VIC

$43.00-55.00 per hour

12-month contract with the possibility of extension. APS5 - $55.24 per hour plus super. APS4 - $43.82 per hour plus super. Managing complaints and participant incidents, including assessing, recording, resolving and referring as r...

2 months ago seen See more...

Customer Service Officer - Complaints

Chandler Macleod

Melbourne, VIC

$43.82-55.24 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 months ago seen See more...

Customer Service Officer - Complaints

Chandler Macleod

Geelong, VIC

$43.82-55.24 per hour

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 months ago seen See more...

Aboriginal Complaints Support Officer

State Government Of Victoria

Melbourne, VIC

$92,332-104,762 per year

Maintain contemporary knowledge of ongoing and present-day themes and issues that impact Aboriginal and Torres Strait Islander people including legislation, Victoria Police policies, procedures and delivery practises. Provide stra...

2 months ago seen See more...

Complaints Management Complaints Officers

Chandler Macleod

Broadmeadows, VIC

$43.00-55.00 per hour

12-month contract with the possibility of extension. APS5 - $55.24 per hour plus super. APS4 - $43.82 per hour plus super. Managing complaints and participant incidents, including assessing, recording, resolving and referring as r...

2 months ago seen See more...

Complaints Intake and Enquiry Officer

Ibac

Melbourne, VIC

$74,580 - $82,571 a year

Provide frontline customer service for IBAC . Melbourne CBD with hybrid / flexible working arrangements. Full-time ongoing, VPS 3.1 $74,580 - $82,571 + super. Provides frontline complaint-related customer service, enquiry response...

2 months ago seen See more...

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