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HEAD OF CUSTOMER OPERATIONS

Implement effective reporting mechanisms to monitor progress into goals and address performance gaps.Devise operational strategies to ensure growth and quality of service, identifying and implementing process improvement, and deve...

CompanyMable
AddressBrisbane, QLD
CategoryAccounting & Finance
Date Posted 2 weeks ago See detail

Head of Customer Operations

Mable

Brisbane, QLD

Implement effective reporting mechanisms to monitor progress into goals and address performance gaps.Devise operational strategies to ensure growth and quality of service, identifying and implementing process improvement, and deve...

2 weeks ago seen See more...

Customer Operations Design and Delivery Manager New

Tpg Telecom

Barangaroo, NSW

Lead and drive a high performing, highly engaged team through coaching, developing and growing individual team members.Ensure opportunity is made available to team members to grow/enhance their skillset and experience. Analyse, d...

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Head of Customer Service Centre New

Robert Half

Sydney, NSW

An opportunity is available imminently for an experienced contact centre manager, who has led teams of 60+ staff, to join their Head office in Sydney for an initial period of 3-6 months, with the potential to become permanent.Abou...

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Import / Customer Service Operator New

Hudson Jones

Alexandria, NSW

Maintain Portfolio of clients as assigned. Handling quotations, invoicing and costings. Handle customer enquiries in a friendly, professional manner. Document all customer shipping enquiries and keep client updated on shipment pro...

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Head of Customer Operations

Mable

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

3 weeks ago seen See more...

Head of Customer Operations

Immutable

Perth, WA

In this role, you will own the end-to-end experience of users seeking support, and the ultimate resolution of those issues, where you will be constantly challenged to find solutions to problems which have not been encountered befo...

3 weeks ago seen See more...

Head of Customer Operations

Employment Hero

Sydney, NSW

Performance Monitoring across the CX functions across all regions. Driving process enhancements and efficiencies. Management of CX systems and tools. Portfolio management and delivery of the CX program of work. Lead and mentor the...

a month ago seen See more...

Customer Operations Leader New

Lion Careers

Sydney, NSW

This role requires a blend of strong people leadership, problem-solving abilities, and analytical expertise.A day in the life Lead a team of 10 Customer Operations specialists, fostering a collaborative and high-performance cu...

19 hours ago seen See more...

Head of Operations – Helicopter New

Aeropower

Redcliffe, QLD

CPL. CASA grade 1 instructor rating. R44 rating. A high level of theory and practical flight instruction knowledge. Current DG. Current class 1 medical. Cabri G2 experience. GTE. LL TE. Sling TE. DF TE. NVFR TE. Instructor TE. Pre...

2 hours ago seen See more...

Head of Partnerships and International Operations (425230) New

Tourism Tasmania

South Hobart, TAS

Leading the development and activation of the domestic and International distribution partnership strategy, including airline marketing partnerships, to deliver commercial value for industry and ROI for Tourism Tasmania. Identifyi...

5 hours ago seen See more...

Import Customer Service / Operations New

The Mas Agency Job Posting Only

Sydney, NSW

Join a business with strongteam values & working practices. Work with an impressive team known for great culture and strong leadership. Attractive salary package with the opportunity to advance to a Team Leader role quickly. JOB...

5 hours ago seen See more...

Customer Operations Leader

Lion

Sydney, NSW

This role is available on a permanent basis and will be based out of our York Street Office, Sydney with hybrid working arrangements available. This role requires a blend of strong people leadership, problem-solving abilities, and...

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Operations, Logistics & Customer Service Manager New

Connect Precision Pty Ltd

Truganina, VIC

This role will own the customer order and manage the demand forecast for the organisation from order entry. Master scheduling and unit scheduling. Import supply management. Shipping, customs, freight forwarding etc. Inventory mana...

6 hours ago seen See more...

Head of Flying Operations New

Kirkhope Aviation

Moorabbin Airport, VIC

Outstanding interpersonal skills and a passion for sharing aviation with Australian Air Safaris guests. Ability to be nominated as Head of Flying Operations (HOFO) per CASR 119.135. Previous nomination as HOFO will be well regarde...

6 hours ago seen See more...

Operations Manager - Residential Business Support and Customer Care New

Ach Group

Mile End, SA

Inspire and lead Residential Home Managers to deliver the highest standards of Customer Care aligned with ACH Group's purpose of 'Good Lives for Older People'. Foster a positive and Customer-centered staff culture through effectiv...

11 hours ago seen See more...

CUSTOMER SERVICE OPERATOR New

Packcentre Marketing Services

Erskine Park, NSW

Maintaining Client information and orders in our custom Impact system. Process client bulk and adhoc orders accurately and in an appropriate timeframe. Communicate with various departments to ensure Clients needs are met. Liaise w...

14 hours ago seen See more...

Head of Partnerships and International Operations (425230) New

Tourism Tasmania

Hobart, TAS

Leading the development and activation of the domestic and International distribution partnership strategy, including airline marketing partnerships, to deliver commercial value for industry and ROI for Tourism Tasmania. Identifyi...

19 hours ago seen See more...

Customer Service Specialist - Operations and Administration New

Zoll Medical Corporation

St Leonards, NSW

Promptly and pleasantly answer a high volume of incoming phone calls received through the switchboard. Assist with processing and distributing accessory orders,. Administer supplies and maintenance calls for equipment in mailroom...

22 hours ago seen See more...

Head of Customer Experience

White Executive Search

Melbourne, VIC

Create an integrated, cross business approach to customer management. Newly created growth orientated position. Facilitate engagement with clients, the business, dealer network and Cat....

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Head Of Partnerships And International Operations

Tasmanian Government

Hobart, TAS

Leading the development and activation of the domestic And International distribution partnership strategy, including airline marketing partnerships, to deliver commercial value for industry and ROI for Tourism Tasmania. Identifyi...

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Customer Care / Operations Manager

Oryx - Broadbean

North Shore, NSW

Leadership of the Customer Care team as well as developing a robust framework for managing Customer Care operations. Lead strategies to achieve Customer Care goals. Drive cross-functional efforts, coordinating with leadership to d...

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Customer Care / Operations Manager

Oryx People

Artarmon, NSW

Leadership of the Customer Care team as well as developing a robust framework for managing Customer Care operations. Lead strategies to achieve Customer Care goals. Drive cross-functional efforts, coordinating with leadership to d...

yesterday seen

Precast Gantry/Over Head Crane Operator

Payworx

Blacktown, NSW

Our client is a Leading Manufacturer of high-quality, tailored precast concrete panels located in Western Sydney. The purpose of this role is to assist with the construction, repair and modification of Precast concrete structures...

2 days ago seen

Head of Customer & Insights

Stake

Sydney, NSW

Define a vision for how Stake can bring multiple, disparate data sources together to create a single view of Customer and be responsible for bringing this to life and enriching it as the business grows and develops. Develop up-to-...

2 days ago seen See more...

Head of Operations - Queensland

Invocare

Brisbane, QLD

Leadership and Culture: Foster a high-performance culture that values quality and service. Customer Service: Implement and manage client-focused service delivery. Financial Management: Align resources to deliver services within bu...

2 days ago seen See more...

Head of HSE Operations - Road & Linehaul

Global Express

Melbourne, VIC

Translate the HSW Strategic Plan to support the development and implementation of Business Unit HSW Plans including the setting, monitoring and reporting of HSW targets and performance indicators. Participate in HSW risk managemen...

yesterday seen

Customer Service Operator

Harrison Mcmillan

Adelaide, SA

Demonstrated experience working in a fast-paced B2B Customer Service role. Demonstrated experience working with Interstate Transport (desirable but not essential). Excellent phone manner with a positive demeanour. Able to bring f...

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Head of Audit (Functional & Operations)

Origin

Melbourne, VIC

Lead with integrity, drive performance, and make a significant impact!. Pivotal role ensuring the effectiveness & efficiency of our governance, risk & control systems. Permanent position | 2 days in office hybrid role | Open to...

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Head of Audit (HSE & Operations)

Origin

Brisbane, QLD

Lead with integrity, drive performance, and make a significant impact!. Pivotal role in ensuring the effectiveness & efficiency of our governance, risk & control systems. Permanent position | 2 days in office hybrid role | Open...

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Customer Experience Operations Manager

The Iconic

Yennora, NSW

Operations: Oversee the daily operations of the customer service team, ensuring efficient and effective support for customers Overall Team Performance: Monitor the performance of customer service teams, using metrics and data anal...

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