Service Desk Analyst jobs in Greenway, ACT
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IT SERVICE DESK ANALYST
Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...
| Company | Cleared Ict |
|---|---|
| Address | Canberra, ACT |
| Category | IT |
| Date Posted | 6 days ago See detail |
IT Service Desk Analyst
Cleared Ict
Canberra, ACT
Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...
6 days ago seen See more...
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Service Desk Analyst
The Recruitment Company
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
a week ago seen See more...
Service desk Analyst
Boundary Consulting Pty Ltd
Canberra, ACT
Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...
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Service Desk Analyst
Australian Electoral Commission
Canberra, ACT
Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...
a week ago seen
IT Service Desk Analyst
Cleared Ict
Barton, ACT
This opportunity is ideal for individuals passionate about IT support and customer service, looking to make a significant impact in a dynamic environment. Address customer requests related to software, hardware, and network operat...
6 days ago seen See more...
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Service Desk Analyst
Corp It
Hume, ACT
Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...
2 months ago seen See more...
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Service Desk Analyst , Baseline cleared - Fujitsu
Chandler Macleod Group
Canberra, ACT
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...
4 weeks ago seen See more...
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Service Desk Analyst
Civil Aviation Safety Authority
Canberra, ACT
CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...
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ICT Service Desk Analyst - Multiple Opportunities
Unisys
Canberra, ACT
Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
4 weeks ago seen See more...
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IT Service Desk Analyst
Seven
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
a month ago seen See more...
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IT Service Desk Analyst - Canberra
Seven West Media
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
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Level 2 Service Desk Analyst
Penten
Canberra, ACT
Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...
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Service Desk Analyst
Asic
Canberra, ACT
ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...
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Service Desk Analyst
Minterellison
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
a month ago seen See more...
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ICT Service Desk Analyst - APS 4 (Ongoing)
National Archives Of Australia
Canberra, ACT
Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...
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Service Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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Service Desk Analyst
Kbr
Canberra, ACT
Permanent
Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...
2 months ago seen See more...
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Service Desk Analyst
Atlamgroup
Canberra, ACT
Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...
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Senior Service Desk Analyst (Workplace Technology)
Genesis It Recruitment
Canberra, ACT
Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...
2 months ago seen See more...
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Service Desk Analyst - Permanent Role - Full-time
Digital61
Canberra, ACT
Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...
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Information and Records Management Resource / Service Desk Analyst
Phoenix Ict Solutions Pty Ltd
Canberra, ACT
Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...
2 months ago seen See more...
ICT Service Desk - Quality Coach / Quality Assurance Specialist
Unisys
Canberra, ACT
Must be an Australian Citizen.. NV1 Security Clearance is required.. The role is based in Canberra, Australia.. Consistently monitor Service Desk agent interactions with End Users and related tickets. Ensure timely and effective c...
a week ago seen
Service Desk Support
Whizdom
Canberra, ACT
Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...
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Level 1 Service Desk Technician
All It Solutions
Canberra, ACT
A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking. Server technologies. Desktop systems. Microsoft operating systems and applications. C...
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Service desk
Kirra Services
Canberra, ACT
Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to r...
a week ago seen
Triaging & Admin Service Desk
Australian National University
Canberra, ACT
556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...
3 weeks ago seen See more...
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Service Desk Manager
Australian Sports Commission
Canberra, ACT
Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...
3 weeks ago seen See more...
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ICT Service Desk Manager
Unisys
Canberra, ACT
Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...
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