Service Desk Team jobs in Greenway, ACT

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ICT SERVICE DESK TEAM LEADER

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

CompanyDigital61
AddressCanberra, ACT
CategoryIT
Date Posted a week ago See detail

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Analyst , baseline cleared - Fujitsu New

Chandler Macleod

Canberra, ACT

Contract

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

Fresh Service Team Member - Woolworths Greenway Village (972248)

Atlamgroup

Greenway, ACT

Fresh Service Team Member From meats and cheeses to antipasto, youll handle some delicious products. With a focus on behind the glass in the deli, we deliver a consistent and fresh customer service experience with our wide rang...

Customer Service Team Member - Woolworths Greenway Village (972247)

Atlamgroup

Greenway, ACT

As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries, we are the la...

Fresh Service Team Member - Woolworths Greenway Village

Woolworths Group

Greenway, ACT

Permanent

Genuine passion for food & shopping. Customer first mentality. Love of teamwork and growing with others. Flexible and adaptable to change. Willing to work and reliable....

Team Leader - ACT Policing, Technical Services Team

Australian Federal Police

Hume, ACT

Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down. 4 extra mandatory leave rest days per year. 18 days of paid personal leave per year. Generous superannuation of 15.4%. 16 weeks of paid ma...

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk L1

Unisys

Canberra, ACT

Permanent

What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...

Customer Service Team Member - Woolworths Conder

Woolworths Group

Conder, ACT

Permanent

Genuine passion for food & shopping. Customer first mentality. Love of teamwork and growing with others. Flexible and adaptable to change. Willing to work and reliable....

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

Team Manager - Eating Disorder Service

Act Health

Canberra, ACT

Employment Type: Full Time, Temporary 18 Months with possibility of extension and or permanencyClassification: Health Professional Level 4 (PN 64200)Salary: $114,928.00 - $123,710.00 (Plus 11.5% Super)Location: Eating Disorders...

Team Leader - Australian Climate Service

Bureau Of Meteorology

Canberra, ACT

Australian Climate ServiceExecutive Level 2All Bureau capital city office locations will be consideredReporting to an ACS Program Manager the Team Lead will lead key Australian Climate Service projects. The Assistant Manager will...

Proactive Services Cleaning & Trolley Collection Team Member- Woolworths Conder

Woolworths Group

Conder, ACT

Permanent

To help you with this, you will be fully trained to operate a variety of equipment and will have access to tools that make your job easier and safer.Complete tasks allocated to you in the daily planner such as sweeping the shop fl...

Proactive Services Cleaning/Trolley Collection Team Member - Woolworths Erindale

Woolworths Group

Oxley, ACT

Be part of our cleaning and trolley Collection Team . Part time and casual opportunities available, with flexibility to work early mornings (starting at 6am) or late nights (finishing at 10pm), including weekends. Start your caree...

Proactive Services Cleaning/Trolley Collection Team Member - Woolworths Erindale

Woolworths Group

Oxley, ACT

Be part of our cleaning and trolley Collection Team . Part time and casual opportunities available, with flexibility to work early mornings (starting at 6am) or late nights (finishing at 10pm), including weekends. Start your caree...

Service Desk Analyst

Corp It

Hume, ACT

Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

Team Leader - ACT Policing, Technical Services Team

Australian Federal Police

Canberra, ACT

$113,563-121,628 per year

CCTV/AV. Radio network. Speed detection equipment. Vehicle fitouts. Breathalyser capabilities. Achieve technical outcomes within required timeframes;. Conduct design and implementation of technical systems;. Complete regular docum...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...