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Service Desk Analyst jobs in Yarraville, VIC

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IT SERVICE DESK ANALYST

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

CompanyRobert Half
AddressBrunswick East, VIC
CategoryIT
Salary$70k - $75k p.a.
Job typeFull time
Date Posted a month ago See detail

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

a month ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

a month ago seen See more...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

4 days ago seen See more...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

7 days ago seen See more...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

2 months ago seen See more...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

2 weeks ago seen See more...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

a week ago seen See more...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

a week ago seen See more...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

a week ago seen See more...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

2 weeks ago seen See more...

Service Delivery Analyst

Centorrino Technologies

Melbourne, VIC

$85,000-110,000 per year

Supporting the Service Delivery managers and service management (ITIL) teams in day-to-day tasks. Building and maintaining relationships with our customers, predominantly remotely through various engagements. Collaborating with yo...

a week ago seen See more...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

2 weeks ago seen See more...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

2 weeks ago seen See more...

Senior Service Desk Engineer

First Focus It

Melbourne, VIC

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

2 weeks ago seen See more...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

2 weeks ago seen See more...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

2 weeks ago seen See more...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

2 weeks ago seen See more...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

2 weeks ago seen See more...

Level 2 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...

2 weeks ago seen See more...

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

2 weeks ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Port Melbourne, VIC

Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...

a month ago seen See more...

Service Desk Support

Victrack

Docklands, VIC

Flexible work environment | hybrid work

Free travel on all public transport - Trains | Trams | V/Line. 17.5% leave loading. 1 x Extra day off (EDO) per month. Flexible work environment | hybrid work. Stable work environment - Victorian Government state-owned enterprise....

2 months ago seen See more...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

4 weeks ago seen See more...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

4 weeks ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Conduct discovery on the feature backlog to understand benefits, technical feasibility and business/customer appetite Work with frontline and operations teams to understand and document existing processes Elicit business requireme...

2 months ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Conduct discovery on the feature backlog to understand benefits, technical feasibility and business/customer appetite Work with frontline and operations teams to understand and document existing processes Elicit business requir...

2 months ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Contract

Excellent analytical, strategic and conceptual thinking skills. Ability to solve complex problems using a range of techniques. Ability to identify MVP through planning, organising, modelling and prioritising requirements with stak...

2 months ago seen See more...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

a month ago seen See more...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

a month ago seen See more...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

a month ago seen See more...

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