AddressICT Service Desk Specialist
- Permanent Full Time | Monthly day off
- Box Hill Location | Close to cafes and public transport
- Experience career progression at Eastern Health
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.
About the role
The role of the ICT Service Desk Specialist is a customer facing role, primarily responsible for the logging, resolution and escalation of ICT service incidents. The role will work primarily on the EH ICT Service Desk and includes acting as a primary contact point for staff requiring assistance from the ICT department.
About you
To be successful in this role you will possess:
- An excellent technical understanding of a broad range of IT systems
- Ability to work effectively under pressure, as well as great time management skills
- Excellent customer service and communication skills with a positive, can do attitude.
- The ability to work as part of a diverse team
Please refer to the attached position description for further details of the role.
Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals
Next Steps
If you believe you have the ability to make a difference in this rewarding industry, apply today!
Please note:
- All applications must be submitted online via E-Mercury
- All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
- You must have Australian work rights to apply for this position.
- Recruitment agency applications will not be accepted.
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.
Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.
Aboriginal and Torres Strait Islander people, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manger listed or feel free to contact the Talent Acquisition team.
Eastern Health Values: Patients First | Agility | Humility | Respect | Kindness | Excellence
**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**
