Service Desk Lead jobs in Queensland

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IT SERVICE DESK COORDINATOR

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

CompanyVentora Group
AddressHelensvale, QLD
CategoryIT
Date Posted 2 weeks ago See detail

IT Service Desk Coordinator

Ventora Group

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Service Desk Manager

Harvey Nash

Brisbane, QLD

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

Service Desk Team Leader

M&T Resources

Brisbane, QLD

Lead the IT Service Desk team, to ensure the ICT resolution response framework provides timely, effective and client focused services aligned to business objectives. Support people through change, building a high performing team w...

Hospital Service Desk Attendant

Compass Group

South Brisbane, QLD

Close to public transport / discounted parking. Busy Hospital environment. join the team to help make a difference ! Data entry into site database. Answering email and telephones in a busy hospital environment. Providing infor...

IT Support/Service Desk

Paxus

Brisbane, QLD

Proven experience in customer engagement. Experience providing first-line support to end users. Experience working within an ITSM. Knowledge and resolutions of Windows 10/11 Operating Systems. Knowledge and resolutions of the end...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Mitel service desk engineer

Calibre One

Brisbane, QLD

MUST be Mitel certified in 3300/MIVB. The triage of incoming tickets via the ticketing system. Acting on priority requests within the agreed timeframe (SLA). Joining in with the out of hours on call roster. Assisting with training...

Service Desk Analyst (Remote All QLD)

Prvidr

Brisbane, QLD

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Officer

Blackroc

Rockhampton, QLD

Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Service Desk Technician -Townsville

Envisage Technology

Brisbane, QLD

People come first. Expertise is earned. Exceed expectations. Dont stand still. Participate in the community. Bonus on top of salary. Monthly peer recognition. Annual Awards at Christmas party. 5% of time me available for Training...

Service Desk Specialist

Cartoncloud

Burleigh Heads, QLD

Provide first point response to customer enquiries through the Customer Support function (email, portal, callback system). Investigate, troubleshoot, manage and resolve Support enquiries. Working with the development team on techn...

Level 2 Service Desk Engineer - Sunshine Coast

Efex

Caloundra, QLD

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Service Delivery Lead - Civil Construction

Cassowary Coast Regional Council

Innisfail, QLD

$82,717 plus super and allowances. 5 Weeks Annual Leave. Monthly RDO. Innisfail, Tully or El Arish. Road pavements, surfaces and associated infrastructure. Bridges. Marine structures. Stormwater drainage systems. Footpaths and cyc...

Field Service HME Leading Hands

Smw Group

Gladstone, QLD

A minimum of 3 years experience as a authorised and passed out supervisor on a mine site. Trade Certificate. S123 & G2. Standard 11. Working at heights. Confined spaces. Gas testing. A strong commitment to workplace safety proced...

Program Manager - Court Network DFV Information Desk Services

Court Network

Brisbane, QLD

Are You Ready to Lead Change?About Us:Why Work with Us?Impact: Make a tangible difference in the lives of vulnerable individuals affected by domestic and family violence.Leadership: Lead a team of dedicated staff and volunteers an...

Leading Hand Vehicle Service Attendant

Hertz

Townsville, QLD

Profit Sharing Program. Generous discounts on our brands. Employee Car Sales Program. Car Leasing Program. On-site Airport Parking. Additional days leave per annum. A focus on sustainability. Targeted charity partnerships. Key...

Service Delivery Lead

Humanised Group

Brisbane, QLD

Lead and manage a team of IT specialists, including training, performance evaluation, and resource planning. Design, implement, and improve ITSM processes such as Incident Management and Service Level Management. Assure high-quali...

Service Attendant - Minesite Cleaning - Team Lead

Sodexo

Mackay, QLD

Current open manual Driver's Licence is essential. Supervisory experiencewithin a mine site/village, hotel or resort preferably within a remote site environment. Demonstrate effective leadership skills and techniquesto motivate...

Service Desk Analyst

The University Of Queensland

Queensland

$77,396-86,029 per year

- Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with this part-time, fixed-term opportunityAccess discounts across health and fitness, travel, retail, tech + moreBase...

Service Desk Attendant

Compass Group

Brisbane, QLD

Data entry into site database. Answering email and telecommunications in a timely manner. Providing support to Cleaning and Porterage Supervisors where required. Providing support to above-level managers where required. Ensuring a...

Service Desk Analyst

Atlamgroup

Queensland

Information Technology Services - Customer Support Services Broaden your career within one of QLD?s largest employers Achieve a work-life balance with this part-time, fixed-term opportunity Access discounts across health and...

Service Desk Officer - Level 3 (Temporary)

Hb Group

Toowoomba, QLD

Handling internal requests for technical support. Logging problems, requests and questions. Analysing, assisting and resolving the incident or requests where possible. Providing information to enable problem resolution and/or esca...

Service Desk Officer

City Of Moreton Bay

Strathpine, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer (Full-Time)

Tricare

Mount Gravatt, QLD

Take phone calls on the Service Desk and troubleshoot issues within SLA. Configure, maintain, and monitor PC workstations, laptops, and printing devices including associated software. Support of CCTV and software applications (e.g...

QLD/559302 - Service Desk Officer (AO3)

Crime And Corruption Commission Qld

Brisbane, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Service Desk Analyst

Gallagher Bassett

Brisbane, QLD

Monitoring and tracking all service requests that are logged using the ticket management system. Troubleshooting hardware including, but not limited to laptops, desktops, mobile devices, printers. Proactive maintenance of outstand...

Service Desk Technician

Atlamgroup

Brisbane, QLD

Service Desk Technician Corporate Services | Information Technology | Brisbane Permanent full time role Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leav...