Service Desk Team Lead jobs in Victoria

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SERVICE DESK TEAM LEAD

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

CompanyEltham College
AddressResearch, VIC
CategoryIT
Date Posted just now See detail

Service Desk Team Lead New

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Help Desk Team Lead

John Holland

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. Manage training in the use of the Computerised Maintenance Management System (CMMS) and...

Help Desk Team Lead

John Holland

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. . Manage training in the use of the Computerised Maintenance Management System (CMMS) a...

Help Desk Team Lead

Uworkin

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. Manage training in the use of the Computerised Maintenance Management System (CMMS) and...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

Team Lead - Building Services

Aecom

Docklands, VIC

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...

IDS609 - Field Services Team Lead (Civil and Weed Maintenance) - West

Goulburn Murray Water

Swan Hill, VIC

Your focus will be the daily planning of preventative and responsive customer service related activities on our automated network to ensure the delivery of water. In addition to daily maintenance tasks the role may also take on sm...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

Customer Service Team Lead

Zero Co

Melbourne, VIC

$60,000 - $65,000 a year

Provide exceptional Customer Service across our range of customer touch points, including but limited to, emails, phones, live chat, social media. Resolve all Customer Service inquiries in a timely manner, in line with department...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Revenue Services Team Lead

Citipower And Powercor

Melbourne, VIC

Sustaining this is all the more critical and challenging as greater electrification of homes, fleets and industries becomes a core strategy for reducing carbon emissions and addressing climate change.We value inclusive leadership...

Customer Service Team Lead

Veritas Recruitment

Bayswater, VIC

$80,000-85,000 per year

Efficiently handle customer orders with precision and accuracy. Coordinate delivery schedules in collaboration with logistics partners. Respond promptly to customer inquiries and maintain updated records. Streamline invoice proces...

Revenue Services Team Lead

Citipower And Powercor

Melbourne, VIC

These customers include a large number of households, as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism regions and the biggest infrastructure projects in Victoria. S...

ICT & Telecommunications Service Desk Team Leader

Datavoice Communications

Melbourne, VIC

Manage the help Desk Team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train and Service Desk representatives. Set specific customer service standards. Contribute to improving...

Proactive Services Team Lead (Cleaning and Trolley Collection) - Woolworths Burwood Brickworks

Woolworths Supermarkets

Burwood, VIC

Permanent Full-Time role Multi-Site role covering a group of stores Act as a coach and mentor to your team and develop their skills across Trolley Collection, Cleaning and waste support Set the team's roster to ensure coverage of...

Domestic Services Team Lead

Ventia

Woodside, VIC

About the role:We have an opportunity for a Domestic Services Team Lead to join the Ventia team as part of the Defence and Social Infrastructure contract. The successful candidate will manage and oversee the cleaning team, includi...

Employee Services Team Lead - FXT

Mccain Foods

Bakery Hill, VIC

Manage day-to-day operations of the Employee Lifecycle Specialist group including setting priorities, distributing day to day work and escalations, and ensuring a high quality of data. Actively contribute to the team, collaborate...

Assistant Service Manager / Service Advisor Team Lead

Sargeant Transport

Truganina, VIC

$100,000 - $120,000 a year

Overseeing the Service Advisor Team (7 reports). Strong knowledge of warranties across manufacturers. Leadership of the team is key to focus. Responsible for general day to day running of staff including allocation of tasks. Micro...

Team Lead (Building Services)

Aecom

Melbourne, VIC

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...

Team Lead (Building Services)

Aecom

Melbourne, VIC

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...

Team Lead (Building Services)

Aecom

Melbourne, VIC

Permanent

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...

Team Lead - Building Services

Aecom

Melbourne, VIC

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...

Team Lead - Building Services

Aecom

Melbourne, VIC

Manage a team of multidisciplinary Building Services engineers across several different market sectors to help them develop professionally by guiding, managing, mentoring members within your team. Work with other Team Leads within...