Service Desk Team jobs

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SERVICE DESK TEAM LEAD

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

CompanyFirst Focus It
AddressAdelaide, SA
CategoryIT
Date Posted 5 days ago See detail

Service Desk Team Lead

First Focus It

Adelaide, SA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Team Leader - Service Desk New

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

First Focus

Perth, WA

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Service Desk team Lead

Nri Australia & New Zealand

Adelaide, SA

Monitor and manage service support team performance, ensuring clear understanding of objectives. Collaborate with the Service Desk Manager to develop and maintain effective documentation of support processes, procedures, and work...

Service Desk Team Lead

First Focus It

Bentley, WA

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Team Leader

M&T Resources

Brisbane, QLD

Lead the IT Service Desk team, to ensure the ICT resolution response framework provides timely, effective and client focused services aligned to business objectives. Support people through change, building a high performing team w...

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

Service Desk Team Lead

First Focus It

Perth, WA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Customer Service Team Leader New

Jd Sports

Homebush, NSW

Permanent

Deal directly with company customers either by telephone or electronically across all channels, including but not limited to: Zendesk, Ebay, Salesforce, Afterpay, Paypal, Social Media. Follow company communication procedures, guid...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

IT Service Desk Team Lead

Six Degrees Executive

Brisbane, QLD

$105,977 - $113,167 a year

Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...

Service Desk Team Leader

Data#3

Toowong, QLD

Excellent career opportunity. Lead a high-performing established team. Work for an Australian HRD Employer of Choice winner for 8 years in a row! Motivate and lead team to achieve agreed timelines, SLAs, and defined standards. Pro...

Service Desk Team Lead

National Technology Solutions Pty Ltd

Wetherill Park, NSW

Proven experience in a Service Desk or technical support leadership role within an MSP or similar environment. Strong understanding of ITIL frameworks and experience implementing ITIL-aligned processes. Excellent leadership and te...

Service Desk Team Leader

Data#3

Brisbane, QLD

Excellent career opportunity. Lead a high-performing established team. Work for an Australian HRD Employer of Choice winner for 8 years in a row!. Motivate and lead team to achieve agreed timelines, SLAs, and defined standards. Pr...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Team Leader - Service Desk

Country Fire Authority

Burwood, VIC

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Team Leader - Service Desk

Country Fire Authority

Burwood East, VIC

Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $107,864 pa (plus 11% superannuation) Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualif...

Service Desk Manager / Level 2/3 Support Tech or Team Leader

Professional It

Sydney, NSW

Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...

Team Leader Assets Services New

Government Of Western Australia

East Perth, WA

$110,309-121,569 per year

Demonstrated leadership and management experience. Demonstrated experience in providing strategic consultancy advice to staff and management in relation to asset management. Demonstrated ability in managing stakeholder relationshi...

Senior Service Desk New

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

Senior Service Desk New

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

Service Desk Analyst New

Ashurst

Brisbane, QLD

Contract

1-2 years experience in a similar role analysing and troubleshooting IT incidents. Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation. Microsoft Active Directory Administration. Knowledge of Microsof...