Service Desk Team jobs in Australian Capital Territory

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ICT SERVICE DESK TEAM LEADER

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

CompanyDigital61
AddressCanberra, ACT
CategoryIT
Date Posted 2 months ago See detail

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

Proactive Services Cleaning Trolley Collection Team Member - Woolworths Belconnen New

Woolworths Supermarkets

Belconnen, ACT

Be part of our cleaning and Trolley Collection Team Part time and casual opportunities available, with flexibility to work early mornings (starting at 10am) or late nights (finishing at 10pm), including weekends Start your caree...

Arborist/Tree Services Team Member New

Citywide Service Solutions

Parkes, ACT

Work on the most prestigious parks and gardens in Canberra. Be part of team that can leave a long-lasting positive impact on Canberras Street scape and Environment. Work life balance finish at 12.30 on Fridays! Monday to Thursd...

Service Desk Analyst x 7 New

Kirra Services

Australian Capital Territory

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Proven ability to communicate effectively whilst...

Sterilising Services Team Leader New

Act Health

Canberra, ACT

Employment Type: Full Time, Temporary 6 months with possibility of extension and/or permanencyClassification: Technical Officer Level 2 (PN )Salary: $71,955.00 - $81,886.00 (Plus 11.5% Super)Location: Canberra Health ServicesSec...

Shift Team Member Services Australia Operations Centre New

Services Australia

Canberra, ACT

Classification: Multiple levels APS Level 5,APS Level 6. Salary: Multiple Levels $82,427 - $88,944 (APS5), $91,244 - $105,509 (APS6). Location: Canberra. Incident management. 24/7 business operations. Telephony real-time managem...

Endpoint Services - Unified communication, MS Teams New

Unisys

Canberra, ACT

Permanent

Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies. Strong hands-on experience in complex enterprise Unified Communication platforms. Expert-Level experience in Configuring and Administr...

Endpoint Services - Unified communications, MS Teams New

Unisys

Canberra, ACT

Permanent

Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies. Strong hands-on experience in complex enterprise Unified Communication platforms. Expert-Level experience in Configuring and Administr...

EOI Service Desk Agent - Multiple Locations

Kirra Services

Australian Capital Territory

Provide specialised, escalated technical support from a central location (typically helpdesk) either by telephone or email. Negotiate timeframes for solution implementation with users and updating users on progress during problem...

EOI Service Desk Agent - Multiple Locations

Kirra Services

Canberra, ACT

Provide specialised, escalated technical support from a central location (typically helpdesk) either by telephone or email. Negotiate timeframes for solution implementation with users and updating users on progress during problem...

Payroll Services Team Leader, APS Level 6, Financial

Hireroad

Canberra, ACT

Job closes 18/5/2024. Growing innovative & competitive businesses, industries and regions. Investing in science and technology. Strengthening the resources sector. Canberra. Job closes 18/5/2024. Growing innovative & competitive b...

Payroll Services - Team Leader

Australian Federal Police

Canberra, ACT

Personal characteristics of adaption and development are essential.We are searching for motivated and enthusiastic individuals who have demonstrated experience leading busy and diverse teams.As the Team Leader you will be required...

Customer Service & Sales Team Members

Europcar

Canberra, ACT

A competitive hourly rate + generous incentive scheme. Opportunity to maximise your income based on your exceptional performance with our incentive program. Ongoing training and development. Access to same-day pay via our financ...

Proactive Services Cleaning Trolley Collection Team Member - Woolworths Mawson PT

Woolworths Supermarkets

Mawson, ACT

Be part of our cleaning and Trolley Collection Team Part time and casual opportunities available, with flexibility to work early mornings (starting at 10am) or late nights (finishing at 10pm), including weekends Start your caree...

IT Service Desk Analyst

Cleared Ict

Barton, ACT

This opportunity is ideal for individuals passionate about IT support and customer service, looking to make a significant impact in a dynamic environment. Address customer requests related to software, hardware, and network operat...

IT Service Desk Analyst

Cleared Ict

Canberra, ACT

Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...

Service Desk Analyst

The Recruitment Company

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk - Quality Coach / Quality Assurance Specialist

Unisys

Canberra, ACT

Must be an Australian Citizen.. NV1 Security Clearance is required.. The role is based in Canberra, Australia.. Consistently monitor Service Desk agent interactions with End Users and related tickets. Ensure timely and effective c...

Service Desk Analyst

Australian Electoral Commission

Canberra, ACT

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...

Service desk Analyst

Boundary Consulting Pty Ltd

Canberra, ACT

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Support

Whizdom

Canberra, ACT

Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...

Level 1 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking. Server technologies. Desktop systems. Microsoft operating systems and applications. C...

Service desk

Kirra Services

Canberra, ACT

Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to r...

Triaging & Admin Service Desk

Australian National University

Canberra, ACT

556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...

Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

Triaging & Admin Service Desk

Australian National University

Acton, ACT

Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curriculum vitae (CV)which includes the names and contact details of at least three referees (pre...

Service Desk Manager

Australian Sports Commission

Canberra, ACT

Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...

ICT Service Desk Manager

Unisys

Canberra, ACT

Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...

Service Desk Analyst , Baseline cleared - Fujitsu

Chandler Macleod Group

Canberra, ACT

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...