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Service Desk jobs in Canberra, ACT

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SERVICE DESK ANALYST , BASELINE CLEARED - FUJITSU

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

CompanyChandler Macleod
AddressCanberra, ACT
CategoryCustomer Service
SalaryContract
Date Posted 2 days ago See detail

Service Desk Analyst , baseline cleared - Fujitsu

Chandler Macleod

Canberra, ACT

Contract

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

2 days ago seen See more...

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

2 weeks ago seen See more...

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

2 weeks ago seen See more...

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

2 weeks ago seen See more...

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

2 weeks ago seen See more...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

2 weeks ago seen See more...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

2 weeks ago seen See more...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

2 weeks ago seen See more...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

2 weeks ago seen See more...

Service Desk L1

Unisys

Canberra, ACT

Permanent

What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...

2 weeks ago seen See more...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...

2 weeks ago seen See more...

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

3 weeks ago seen See more...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

3 weeks ago seen See more...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

3 weeks ago seen See more...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

3 weeks ago seen See more...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

3 weeks ago seen See more...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

4 weeks ago seen See more...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...

4 weeks ago seen See more...

Service Desk Analyst - Permanent Role - Full-time

Digital61

Canberra, ACT

Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...

4 weeks ago seen See more...

Level 2/3 Service Desk Engineer - Canberra

Efex

Canberra, ACT

Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...

4 weeks ago seen See more...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

4 weeks ago seen See more...

Level 2 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...

4 weeks ago seen See more...

ICT Service Desk

Australian Secret Intelligence Service

Canberra, ACT

You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...

a month ago seen See more...

Service Desk Analyst

Kirra Services

Canberra, ACT

Must be able to obtain Negative Vetting Level 1Mandatory Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk op...

a month ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

a month ago seen See more...

ICT Service Desk

Aps

Canberra, ACT

Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity. Provide step-by-step guidance to cust...

2 months ago seen See more...

Senior Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...

2 months ago seen See more...

Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network and resources. Business and Office applications support. Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting service automation and...

2 months ago seen See more...

APS6 Procurement Systems Officer - Jira Service Desk

Hays Recruitment

Canberra, ACT

Working with the Jira Service Desk, providing administrative support, including managing user accounts, customising workflows, monitoring system performance, resolving and escalating issues. Supporting end users of Procurement Jir...

2 months ago seen See more...

ICT Support Officer (Service Desk / Tech Lounge)

Australian Federal Police

Canberra, ACT

$80,821 - $95,010 a year

Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down. 4 extra mandatory leave rest days per year. 18 days of paid personal leave per year. Generous superannuation of 15.4%. 16 weeks of paid ma...

2 months ago seen See more...

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What should I search to find Service Desk jobs in Canberra, ACT?

People who searched for Service Desk jobs in Canberra, ACT also searched for Customer Service Officer, Client Service Manager, It Service Management, Service Officer, Client Service Officer, Services Officer, Student Services Officer, Member Services Officer, Customer Service Manager, Service Delivery Manager, Food Services Manager, Service Desk Manager, Building Services Manager, Customer Service Consultant, Services Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Canberra, ACT

It Project Manager, Executive Assistant Director, Security Project Manager, Architect, Senior Manager, Senior Software Developer, Senior Software Engineer, It Security Officer, It Systems Manager, It Operations Manager, It Support Desk, Lead Software Developer,

What companies are hiring for Service Desk jobs in Australian Capital Territory?

The top companies hiring now for Service Desk jobs are Ignite Recruitment,

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