Supervisor Contact Centre jobs in Victoria

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CONTACT CENTRE SUPERVISOR

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

CompanyState Government Of Victoria
AddressMelbourne, VIC
CategoryAdministrative
Salary$106,534-128,897 per year
Job typeFull-time
Date Posted 2 weeks ago See detail

Contact Centre Supervisor

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

Contact Centre Supervisor (Vpsg5)

Family Violence Support Jobs Victoria

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 - 128,897+ superannuation. Manage a team of Co...

Contact Centre Supervisor

Uworkin

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 128,897+ superannuation. Manage a team of Co...

Contact Centre / Helpdesk Manager

Compass Group

Melbourne, VIC

24/7 Help Desk.. Lead, manage and coach a team of about 10 in this new role.. Exposure to similar role in facilities management or hospitals!. New Footscray Hospital 2025!. Responsible for site-wide systems, and the delivery of si...

Distribution Centre Supervisor

Visy

Dandenong, VIC

Support the DC Manager with resource allocation and workload planning. Supervise daily activities including receiving, replenishment, pick-pack and dispatch. Conduct and monitor content for toolbox talks and regular team briefings...

Contact Centre Officer

Family Violence Jobs

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

AAMI Contact Centre Manager

Suncorp

Melbourne, VIC

Permanent role . Contribute to a strong collaborative and supportive culture . Collaborate across the AAMI, Suncorp & GIO Centres to ensure consistency of operations and that best practice is applied to the day-to-day running of o...

APS4 National Contact Centre Real Time Analyst

National Disability Insurance Agency

Richmond, VIC

Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning....

Nominated Supervisor / Centre Manager

Dallas Early Learning Centre

Dallas, VIC

Thorough Organisational Skills. A Diploma in Early Childhood Education and Care or higher. Minimum of 3 years experience running a service. Valid Working with Children's Check. CPR and First Aid Accreditation. Thorough understa...

Cloud Contact Centre Implementation Engineer

Callscan Australia

Melbourne, VIC

End-to-End Contact Centre Implementations: Offer best practice consultations, lead design sessions, set up essential technologies, configure applications, and support testing, training, and go-live processes. Network Configuration...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Melbourne

Parkville, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

Customer Contact Centre Platform and System Specialist

Troocoo

Melbourne, VIC

Minimum of 2 years of experience with Contact Centre systems and platforms (Mandatory). Proficiency with tools such as Microsoft Office 365, Power Apps, and SharePoint. Experience in mentoring and training team members on system u...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Vic

Melbourne, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

High Volume Recruitment Officer || Contact Centre

Hay Street Trust

West Melbourne, VIC

Introducing recruitment processes to ensure continuing growth of the organisational workforce. High Volume Recruitment, sourcing top-notch candidates through various channels. Conducting interviews and assessments to match candida...

Customer Service Consultant | RACV Contact Centre

Racv

Noble Park North, VIC

Permanent full-time role- commencing Monday, 22nd July 2024. 5-week rotational shift roster- includes every 5th weekend (both Saturday and Sunday) with shifts scheduled between the hours for 9.00am 11.00pm. Hybrid working arra...

Customer Service Officer - Retail Contact Centre

Kitchen Warehouse

Epping, VIC

Engage with customers via phone, email, and live chat, offering friendly and efficient support. Process customer orders and handle returns efficiently. Collaborate with internal teams and suppliers to resolve product-related queri...

Contact Centre Officer

Uworkin

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

Contact Centre Team Leader (6 month contract)

Bounceinc

Glen Iris, VIC

Minimum 1 year experience as a Team Leader in an omni-channelenvironment. Multi-tasking and time management skills with the ability to prioritise tasks. Excellent analytical and problem-solving skills. A passion for the customer e...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

Contact Centre Officers

Chandler Macleod Group

Frankston, VIC

Receive inbound calls and provide support to customers. Collaborate with a team of dedicated professionals. Problem-solve to meet customer needs effectively. Full-time hours and a hybrid work environment. A positive and collaborat...

APS4 National Contact Centre Quality Assurance Officer

National Disability Insurance Agency

Geelong, VIC

$73,928-82,056 per year

Ongoing & Non-Ongoing 12 months - Full Time. $73,928 - $82,056 (plus 15.4% superannuation). Role located in ACT - Deakin,QLD - Robina,VIC - Dandenong,VIC - Geelong,WA - Midland. Undertaking data entry, reporting and maintaining re...

Experienced Data Centre Supervisor / Junior Project Manager

Sks Technologies

Melbourne, VIC

Supervise and ensure the efficient delivery of our Data Centre projects and small works team. Lead small to medium electrical and communications projects from conception to completion. Coordinate with clients, team members, and st...

Distribution Centre Supervisor

Visy

Melbourne, VIC

Support the DC Manager with resource allocation and workload planning. Supervise daily activities including receiving, replenishment, pick-pack and dispatch. Conduct and monitor content for toolbox talks and regular team briefings...

Team Leader Contact Centre

Bankvic

Melbourne, VIC

Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...

EL2 Director National Contact Centre Planning & Performance

National Disability Insurance Agency

Richmond, VIC

Leading Contact Centre operational and financial forecasting of Contact Centre workloads. Leading Contact Centre planning, rostering and on day delivery of Contact Centre resourcing that meets key performance indicators. Leading C...

Customer Service - Contact Centre

Westpac Bank

Melbourne, VIC

A fantastic opportunity to join a supportive and caring team culture. Multiple, full time, permanent roles available in Melbourne CBD starting 5th July. Working flexibly will be offered once competent in the role. At least 12 mont...

Customer Service Advisor - Contact Centre

City Facilities Management

Mulgrave, VIC

Working within a custom designed modern building with free on- site secure parking. Supportive,fun and encouraging team earning above award wage. Career progression making use of our extensive learning and development program.....

Team Leader - Contact Centre

City Facilities Management

Mulgrave, VIC

Flexible working arrangements - Work 2 days from her per week! Career progression making use of our extensive learning and development program.. Working within a custom designed modern building with free on- site secure parking....

APS3 National Contact Centre Service Officer - AM Disability

National Disability Insurance Agency

Dandenong, VIC

You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements. Compet...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Richmond, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...