Technical Service Desk jobs

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IT SERVICE DESK ANALYST

Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...

CompanyCleared Ict
AddressCanberra, ACT
CategoryIT
Date Posted 3 weeks ago See detail

IT Service Desk Analyst

Cleared Ict

Canberra, ACT

Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...

Technical Services Officer

Regional Australia Bank

Tamworth, NSW

A minimum of 3+years' experience in a Corporate IT Helpdesk environment. Epitomize the Ultimate Team Member - Humble, Eager, Sharp. Strong Critical Thinking, Diagnostic and Logical Troubleshooting skills, ability to resolve comple...

Service Desk / EUC Engineer

Nri Australia & New Zealand

Cairns, QLD

Provide first-line support to end-users via phone, email, and remote assistance tools. Log all customer interactions accurately in the ticketing system. Diagnose and troubleshoot technical issues related to hardware, software, and...

Managed Service Desk Engineer

Asi Solutions

Perth, WA

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

Service Desk Engineer - Health tech

Fernway Partners

Sydney, NSW

Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner. Active directory password tickets and more complex system deep dives. Analyse, identify, diagnose, and troubleshoot...

Level 2/3 Service Desk Engineer

Bamits Pty Ltd

Springwood, QLD

They get a highly flexible work environment. Theyre part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork. They get rewarded for their efforts. They form an integral pa...

Service Desk Engineer L2

Virtual It Group

Murarrie, QLD

Provide 1st & 2nd Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise with vendors, suppliers, and support contrac...

Managed Service Desk Engineer

Asi Solutions

Botany, NSW

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

L2 Service Desk & Onsite Engineer

Blueapache

Sydney, NSW

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

Expression of Interest: IT Service Desk Agent - Level 1

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Providing 2nd level remote and onsite support for clients. Maintaining relationships with clients. Performing technical support of servers, network and hardware. Assisting with migrations between on-premise and cloud. Delivering a...

Service Desk Engineer - Sydney Northern Beaches

Nexon Asia Pacific

Allambie Heights, NSW

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pr...

EOI - Service Desk Analyst - South Australia - Remote

Centorrino Technologies

South Australia

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Analyst

Data#3

Eight Mile Plains, QLD

3 Month Contract - likely to extend. Based in Eight Mile Plains. Hybrid working conditions. Must be AU Citizen OR Permanent Resident.. Manage a queue of incidents and service requests, providing detailed information to work towar...

Junior Service Desk Engineer Intern

Acs Foundation

Sydney, NSW

Responding to IT support requests: Addressing user inquiries related to hardware, software, applications, and network security issues promptly and professionally. Service Management: Accurately log/document all Service Desk issues...

Technical Services Manager – Strategic Projects

Alcoa

Booragoon, WA

Modelling Mine Planning:Developing and analysing mine planning scenarios that integrate with both the 10-year and 36-month mine plan intervals specific to Strategic Projects.. Strategic Support:Providing insights into mine plann...

Technical gas customer service officer

Victorian Government

Melbourne, VIC

Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of profession...

Technical Officer Tree Service

City Of Bayswater

Morley, WA

Certificate III or higher in Arboriculture or an equivalent Horticultural qualification QTRA Licensed User. Current C Class Motor Vehicle Drivers Licence WA White Card. Commuter use of council vehicle. Flexible work arrangements...

Technical Support and Customer Service Role

Combined Franchise Services

Sydney, NSW

Managing inbound and outbound calls and emails. Identify, diagnose, log and assist in resolving customer issues. Provide Technical Support for reported issues in a timely manner. Communicate clearly and efficiently with customers...

IT Technical Support expert with IT Service Management experience

Zsoft Technologies

Perth, WA

Permanent

Proven experience in a level 2 Technical Support role, supporting large numbers of users nationally. Ability to effectively utilise Ivanti or similar IT Service Management tools. Exposure to and use of Microsoft Active Directory....

IT Technical Support expert with IT Service Management experience

Zsoft Technologies

Sydney, NSW

Permanent

Proven experience in a level 2 Technical Support role, supporting large numbers of users nationally. Ability to effectively utilise Ivanti or similar IT Service Management tools. Exposure to and use of Microsoft Active Directory....

IT Technical Support expert with IT Service Management experience

Zsoft Technologies

Canberra, ACT

Permanent

Proven experience in a level 2 Technical Support role, supporting large numbers of users nationally. Ability to effectively utilise Ivanti or similar IT Service Management tools. Exposure to and use of Microsoft Active Directory....

L1/L2 Service Desk Engineer (Networking)

Just People Information Security

Brisbane, QLD

Provide Level 1/2 helpdesk support (logging of IT tickets and troubleshooting up to an L2 capacity). Monitor Infrastructure, Network and Systems. Manage and Document maintenance. Provide over-the-phone support for network-related...

Communications Advisor - Technical Services

Ghd Group

Australia

Develop communications plans and discrete deliverables about technology innovation and automation workstreams, leveraging global and regional channels.. Develop internal communications about standardization of workflows, tools an...

Head of Engineering, Assurance and Technical Services

Australian Rail Track Corporation

Brisbane, QLD

Leadership and Management: Provide effective leadership and management to the Engineering, Assurance, and Technical Services team, fostering a high-performance culture and ensuring the delivery of high-quality services. Technical...

Head of Engineering, Assurance and Technical Services

Australian Rail Track Corporation

Sydney, NSW

Leadership and Management: Provide effective leadership and management to the Engineering, Assurance, and Technical Services team, fostering a high-performance culture and ensuring the delivery of high-quality services. Technical...

Director Technical Services

Engage People

Sydney, NSW

Major Grid Connections. Highly Capable Startup Supporting the Energy Transition. Sydney Based (Hybrid). Collaboratively leading proposal and bid processes. Proactively liaising with and advising customers on connection assets and...

Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks. You must have or be able to obtain and maintain a Baseline security clearance. ITIL Framework Certification....

Service Desk Analyst

Flexhive

Brisbane, QLD

Provide first-level technical support to end-users via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Document, track, and monitor support requests to ensure ti...

Service Desk Analyst | Mandarin speaking

4Dtalent

Brisbane, QLD

MS Teams setup for new starters, onboarding & training. Daily exposure to the M365 suite of products; mobile device management and device setup. Ongoing support and development of Azure cloud and Entra ID for identity management o...