Technical Service Desk jobs

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SERVICE DESK TECHNICAL ANALYST

Assist in managing Level 2 tickets within the Service Desk team. Triage and assess reported issues to accurately determine impact and criticality. Communicate, escalate, and manage issues through to resolution while maintaining cl...

CompanyDatamesh Group
AddressBarangaroo, NSW
CategoryCustomer Service
Date Posted 3 days ago See detail

Service Desk Technical Analyst

Datamesh Group

Barangaroo, NSW

Assist in managing Level 2 tickets within the Service Desk team. Triage and assess reported issues to accurately determine impact and criticality. Communicate, escalate, and manage issues through to resolution while maintaining cl...

Service Desk Technical Analyst

Datamesh Group

Barangaroo, NSW

*What youll be responsible for**. Assist in managing Level 2 tickets within the Service Desk team. Triage and assess reported issues to accurately determine impact and criticality. Communicate, escalate, and manage issues through...

Technical Service Desk Analyst

Givenergy Australia Pty Ltd

Adelaide, SA

Customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. First point of contact for product support requests and technical enquiries arrivi...

Service Desk Technical Lead / Customer Account Manager

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

Laboratory and Technical Services Manager

The University Of Melbourne

Parkville, VIC

Permanent

Make your mark on the University of Melbourne's Laboratory and Technical service teaching and research through lab management. Build and lead a new function within the Faculty of Engineering and IT. Salary packaging, subsidised he...

Laboratory and Technical Services Manager

The University Of Melbourne

Parkville, VIC

Permanent

Make your mark on the University of Melbourne's Laboratory and Technical service teaching and research through lab management. Build and lead a new function within the Faculty of Engineering and IT. Salary packaging, subsidised he...

Service Desk Analyst

Professional Search Group

Australia

Permanent

Our client is a small but expanding tech-savvy firm nestled in the heart of Perth's Western suburbs and are on the hunt for a Level 1 Service Desk Officer to join their team!Our client is an ambitious and customer-centric company...

Service Desk Manager

Fujifilm

Sydney, NSW

Permanent

Thrive in a dynamic workplace where innovation and initiative is valued. Looking for candidates with experience in designing and setting up a Service Desk. Enjoy a hybrid work setup - with 2 days/week of WFH. Understand current cu...

Service Desk Officer - Utilities (Accounts Payable)

Melton City Council

Melton, VIC

Carry out goods receipting tasks and purchase requisitioning for Utility Retailer invoices for Buildings, Parks and Street Lighting. Record expenditure and consumption data by site and type using data management procedures and app...

Communications Advisor ? Technical Services

Atlam Group

Canberra, ACT

Permanent

At GHD, we don?t just believe in the power of commitment, we live and breathe it every day.That?s why we pledge to support and empower all our people to make a positive impact when working hand in hand with our business to drive c...

Student Services Officer (Welcome Desk)

The University Of Western Australia

Perth, WA

Student Services Officer (Welcome Desk). Permanent. Onsite at UWA Collage, The University of Western Australia. Close date 10th July 2024. Accommodation. Student engagement. Communications for current students. Support for proc...

Technical Specialist - Spatial Services

Seqwater

Ipswich, QLD

$100,162-110,146 per year

Provide expert technical support for spatial applications, environments, systems, services and data. Ensuring timely incident and problem identification and resolution to the agreed stated levels of service. Provide expert advice...

Technical Analyst (Service Support)

Melton City Council

Australia

$95,073-103,531 per year

Provide support to the current business information systems for enhancements, patches, and upgrades, including testing, issue resolution, and deliver end-user support and training to subject matter experts with regular supervision...

Service and Technical Specialist

Arb

Kilsyth, VIC

Responding to sales enquiries via phone and email from consumers, wholesale customers, and automotive dealers. Creating sales orders, quotes, and proposals for retail, dealer, and stockist customers. Assisting the team in achievin...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

Service Desk Technician

Ninjaone

Sydney, NSW

Permanent

About the RoleLocation- On-site at our Sydney, Australia officeWhat Youll be DoingManage Tier 1 Service Desk ticket queues including:Ticket triageEnsuring tickets are properly diagnosed and resolved within our SLAContribute to up...

Service Desk Officer – Business Support

Melton City Council

Australia

$72,119-76,460 per year

Receive completion notices, request for further information or other documentation from Contractors and Suppliers. Enter data into maintenance management systems and escalate follow up actions as required. Assist the Service Desk...

Services Desk Analyst L1

Atlam Group

Canberra, ACT

Permanent

IT Service Desk Analyst to provide support, respond and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.You will deliver v...

Service Desk Officer - Utilities (Accounts Payable)

Melton City Council

Australia

$72,119-76,460 per year

Carry out goods receipting tasks and purchase requisitioning for Utility Retailer invoices for Buildings, Parks and Street Lighting. Record expenditure and consumption data by site and type using data management procedures and app...

Service Desk Engineer - Sydney Northern Beaches

Nexon Asia Pacific

New South Wales

Permanent

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pro...

Service Desk Technician

Bdo

Perth, WA

Accurate recording of client and incident details and troubleshooting their progress;. Initial investigation of incidents and service requests;. Resolution or escalation of incidents and service requests, often using automated or...

Service Desk Analyst

Hays Recruitment

Cremorne, VIC

Your new company A global FMCG organisation requires an IT Service Desk Analyst for a permanent opportunity commencing immediately, to be based onsite in Richmond. The company promotes a collaborative and supportive work environme...

Service Desk Officer

Michael Page

Forrestdale, WA

$60,000-65,000 per year

Act as the first point of contact, quickly identifying and resolving technical issues or escalating as needed. Provide Level 1/Level 2 desktop support, troubleshooting hardware and software issues. Deliver exceptional customer ser...

Service Desk Analyst - Level 2

Helia Insurance Pty Limited

North Sydney, NSW

Working as part of a growing team. Performing operational tasks such as running daily checklists and monitoring service status. Identifying, troubleshooting, and resolving or escalating issues as they arise. Managing deployment of...

Service Desk Analyst

Professional Search Group

Subiaco, WA

Our client is a small but expanding tech-savvy firm nestled in the heart of Perth's Western suburbs and are on the hunt for a Level 1 Service Desk Officer to join their team!Our client is an ambitious and customer-centric company...

IT Service Desk Analyst

Unsw College

Kensington, NSW

We are responsible for our own awesome work culture.Who are you?You have previous experience providing quality IT and AV equipment support, excellent communication and teamwork skills, great telephone manner, and a solid understan...

Service Desk Analyst

Ignite Recruitment

Canberra, ACT

Location: Canberra, ACT.Contract: 12-month contract with 2x6 month extensions.Eligibility: Australian citizenship and a Baseline security clearance required.About the opportunity:Looking for multiple Service Desk Analysts to join...

Service Desk Officer – Business Support

Melton City Council

Melton, VIC

Receive completion notices, request for further information or other documentation from Contractors and Suppliers. Enter data into maintenance management systems and escalatefollow up actions as required. Assist the Service Desk...

National Technical Service Support Manager

Cea

Horningsea Park, NSW

Be responsible for technical support of a product portfolio within our brand. Develop and implement Major account training on our product range. Support the National Technical Support team with overflow work. Travel to interstate...

School ITS Officer (Service Desk)

Sydney Catholic Schools

Sydney, NSW

providing on-site technical support in relation to end-user computing, data network, audio visual, and IT systems issues in accordance with Service Level Agreements. participating in the deployment of various ICT projects. configu...