Please be advised that scheduled maintenance is to be undertaken on Saturday 22nd June 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Aboriginal Customer Support Officer (50(d))Division: Community ServicesPosition No: 015649Salary: Level 3, $79,156 - $84,977 pa + Super - PSCSAA 2022Work Type: Permanent - Full TimeLocation: BunburyClosing Date: 2024-06-28 4:00 PM (YYYY-MM-DD)The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.About CommunitiesThe work we do at Communities is meaningful and rewarding. We bring together vital services that support children, young people, families, and communities to grow and ultimately thrive.Working with the Communities can be both personally and professionally rewarding whether you are working in a front-line role or a corporate role. All our staff contribute to achieving our common goals, which make a difference in the lives of vulnerable children and families in our communities.Communities is a nationally recognised Accredited Carer Friendly Employer through the . The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.Join us and work in a role where you can make a real difference to the lives of children, families, individuals, and communities throughout Western Australia.The OpportunityAs an Aboriginal Customer Support Officer, you will be responsible for providing advice and assistance to Aboriginal customers. This will include providing advice and assistance on all aspects of services and products available at a community and local level from Department of Communities.If you are someone who loves coming to work, has the right attitude, resilience and the ability to support, build and maintain relationships, we would love to hear from you!!The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Louise Ward, Senior Case Manager, on (08) 6414 3956 or email during business hours only.There is currently 1 permanent position available for immediate filling.The successful applicant or applicants assessed as suitable through this process may receive further offers of permanent employment in this or similar roles.Living in the South West RegionMore than 23,000km make up the South West Region, where you can easily explore the national parks and also enjoy the fresh produce and gourmet experiences, beaches and beautiful vineyards.Like other Western Australian communities, the South West Region experiences social challenges in the community with drugs and alcohol misuse, child abuse and poverty being the most recurrent issues faced.The staff in the South West region are welcoming, knowledgeable and supportive to all staff in their work and career development. Working at Communities can be both personally and professionally rewarding, with the biggest benefit being the contribution you’ll make to achieving positive outcomes for the WA community.To view more of what the South West Region has to offer click .Benefits of Working With UsCommunities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:
- 4 weeks annual leave,
- 3 days additional public sector holidays,
- 15 days personal leave per annum,
- 11% superannuation, full employer contribution,
- Discount on private health insurance,
- Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance,
- 3 months long service leave for every seven years consecutive service,
- Eligibility to join the
- Study assistance,
- 14 weeks paid parental leave after 12 months continuous service,
- Comprehensive learning and development opportunities that focus on your career aspirations and,
- 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.
- A two [2] page written application addressing 2, 3, 5 and 8 of the essential Work Related Requirements (Selection Criteria) as stated on the JDF.
- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
- An application form (for hard copy applications only).