Customer Service Support Officer

• Assisting the Customer Service team with meting day to day deadlines and tasks
• Have a firm understanding of the functionality of each contract in order to best support the department and customers.
• Generate daily and weekly reports
• Provide excellent Customer Service to key clients
• Provide operational backfill to the departments.

Skills & Experience Required:

• Previous experience working in the Transport & Logistics Industry highly desirable
• Hospitality/Retail history with administration experience
• Experience providing excellent Customer Service
• High level verbal and written communication
• Intermediate MS skills – Excel, Word, Outlook
• Be able to work autonomously and within a team and always maintain confidentiality
• Strong attention to detail and ability to see tasks through to conclusion
• Ability to prioritize tasks against non-negotiable deadlines, using a mixed ‘process’ and ‘solution’ driven approach to workload management
• Punctuality & reliability are of extreme importance in this role
• Exceptional verbal and written communication skills required

If you have the relevant skills and experience, please submit your application with your resume and a cover letter detailing your suitability for the role. At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusionShare this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )Part of RGF Staffing APEJ, Chandler Macleod, we get people.sOur specialtiesOur specialtiesAdviceMore from usChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.