Acc Operator (Ftc, Sept 2024)

Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.Voted Australia’s best major airport in 2019, we strive to provide a lasting first impression and a seamless, quality travel experience for our domestic, interstate and international visitors.We service a truly diverse community and know that we can achieve even more with people from different backgrounds, working together in an environment of inclusion and respect. By welcoming our individual differences, talents and insights into our team, we all contribute to our common goals and success.We are currently looking for ACC Operator to join our Business!What you'll do:You are the first point of contact for our Landside systems including car park systems, manging security and assisting with queries and operational issues as necessary, and working with our Ground Transport Team to ensure a smooth, and professional operation at all times.You'll also be monitoring a range of surveillance, responding to system alarms across the Airport Estate which will include Electronic Access Control Systems, Security Detection systems and CCTV. Your role will be to ensure we have the correct audits and responses are timely and recorded accurately in our system Gallager. You will also liaise with law enforcement as appropriate.Finally, you will assist with the management of emergency resources and liaise with ground handling agents in relation to day to day operations, respond to telephone queries, monitor the Perth Airport and tower VHF radio frequencies, allocate parking bays for Perth Airport aprons, maintain the relevant contact databases and update operational notices as required.This is a hands on role!About you:We are looking for you to think on the fly, demonstrate excellent active listening skills, and then problem solve critical issues quickly and accurately. You are proactive and work well with others in a team to achieve a win/win situation.You are comfortable using MS Office and using new technologies does not phase you. Emergency management experience would be a plus.Perth Airport is an Equal Opportunities Employer. We are committed to building an equitable and diverse workforce representative of the community we serve. We encourage and welcome applications from all communities and backgrounds.While this role is advertised as full-time, we are happy to consider requests for flexibility around working hours.If this sounds like you please get in touch.
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