Account Coordinator - Health Tech

PenCS is looking for an enthusiastic and proactive Account Coordinator to join the team.

Join a fast growing, Health Technology company which supports healthcare delivery in Australia. When you join PenCS you will gain the opportunity to work with the market leader in primary care clinical software and help shape Australian healthcare through the delivery of innovative Health Technology solutions.

This is a full-time role based in our Sydney office at Leichhardt with an immediate start date.

The Opportunity

• Fast growing sector – Healthcare Informatics and Medical Technology
• Join a dynamic team that is passionate about improving healthcare in Australia
• Market leader in patient to population health informatics for primary care.
• Work with cutting-edge technology and innovative solutions.
• Opportunities for professional growth and development.
• Collaborative, creative and inclusive company culture.

About You

PenCS is seeking a highly motivated, proactive individual with excellent communication skills and a strong work ethic. We are looking for someone wanting to progress their career (1-3 years), with an interest in healthcare.

To succeed in this role, you should be highly organised and able to perform multiple tasks for different teams/clients at the same time. The following attributes are required:

• Bachelors Degree in Business, Sales, Marketing, Medical Science, Health Informatics, or similar
• Excellent communication skills, both written and verbal
• Strong organisation and time-management skills
• Personable approach, with the ability to develop strong relationships with clients
• Strong presentation skills
• Enthusiastic attitude, with a strong work ethic and ability to problem solve
• Experience with CRM software
• Previous work experience as an Account Coordinator, or previous customer service experience
• A passion for healthcare, technology or improving patient outcomes is preferred

If you believe you have the above attributes and understand what excellent customer service is, we would love to meet you.

Role and Responsibilities

You will be working within the Business Growth team, providing day to day organisation and support to the team. You will drive growth by assisting and being an essential part of the team.

• Maintain CRM databases
• Assist with managing client relationships and maintaining communication
• Assist with driving business growth
• Help design sales proposals
• Design and create communication materials
• Drive new ideas to support clients
• Assist with creating promotional materials
• Help organise annual client events and conferences
• Prepare sales related documents, such as contracts
• Work together with the wider PenCS team to meet the needs of our clients
• Prepare reports and gather metrics on campaigns, and monitor active use of the tools
• Carry out administration tasks for the Business Growth team

As you assist the Business Growth team, you will get the opportunity to learn about our different customer segments and products, with the ability to grow and progress in the role and the team.

About PenCS

PenCS, established in 1993, is a leading provider of innovative health informatics solutions aimed at transforming healthcare in Australia. We are committed to improving patient outcomes, streamlining healthcare processes, and fostering collaboration between government and private healthcare entities. Our cutting-edge technology empowers healthcare professionals to make data-driven decisions, enhancing the quality of care and overall patient experience.

PenCS is a winner of the 2023 United Nations-based World Summit Awards in Health and Wellbeing, finalist in the 2023 Health Hub Industry Catalyst for Change Awards (winners to be announced in November 2023), is a winner of the 2021 AFR Boss Most Innovative Companies in Healthcare, and the winner of the 2021 Australian Digital Health Agency Innovation Award.

Joining PenCS means becoming part of a fast-growing medtech company that supports healthcare delivery in Australia. By joining PenCS, you will play a key role in shaping the future of Australian healthcare through the delivery of innovative health informatics technology solutions.

How to apply

Applications should include a cover letter addressing the role outlined and your confidential resume.

If you are a self-motivated and client-focused individual with a passion for healthcare informatics and a desire to make a positive impact on the Australian healthcare landscape, we encourage you to apply!

Email *******@pencs.com.au for more information.

Recruitment agencies need not apply.