AddressThis well-established business has MASSIVE growth plans in 2024, this client's approach to service delivery and its employee first culture has meant it has emerged as a key player in the Building services industry. In recent years, it has invested heavily in its service division resulting in them winning several high-profile service contracts. Because of this, they have an opening for an experienced Account Manager (Service) to join the Service Team . The company has an outstanding retention of staff meaning positions such as this rarely come around.
ABOUT THE ROLE
This company is seeking a highly professional individual who has extensive experience working in the Service Industry, Service /Dispatch Management, Quoting and invoicing.
You will be required to manage a small team of schedulers and Account Manage 5 Top Accounts. The role will be reporting directly to the General Manager and this business is building a new branch in Melbourne.
This is a highly rewarding position for somebody is driven and thrives on fast paced/ high-pressure environments. This role is vibrant, ever-changing and requires an individual who can adapt easily to changing situations. Experience using scheduling system, simPRO will be highly regarded, though not essential. The team is very supportive and has a great culture including monthly office activities.
PACKAGE INCLUDES
- Between $100,000 to $120,000 + Super (depending on experience)
- Supportive team environment with great culture
- Progression opportunities
- Unique opportunity to work with high-profile clients
- Manage clients and coordinate invoicing
- Support and manage accounts and administrators deal with a high volume of tasks
- Managing a team of 5 Service Coordinators
- Uploading reports and test results to client web portals
- Systems maintenance of the Service Management System (simPRO)
- On-boarding of new white collar staff
- simPRO experience will be highly regarded
- Previous experience working as a Service Coordinator within Facilities Maintenance delivering solutions to the commercial and industrial sectors
- Highly developed prioritization and time management skills
- Ability to take ownership and follow through on commitments
- Ability to prioritise workload based on importance
- Demonstrated experience in a scheduling role in a service business
- HVAC/Fire/Electrical experience (essential)
- Problem solving skills
- High sense of urgency and resilience
- Work well in a fast-paced environment
- Experience working in a team environment
- A strong sense of teamwork and proactive attitude
- Excellent communications skills
If you are qualified, proud of the service you provide and looking to make your next career move, click apply now.* Successful applicant will be contacted.
Additional information
- Vibrant, ever-changing role, suited for an experienced service coordinator
- Must Have Hard Services Experience - HVAC OR Fire OR Electrical (Essential)
- Manage a team of 5 Service Coordinators & Top 5 Accounts
