Accounts Receivable Credit Control Officer

Job Description:
Elevate your career at Link Group as a seasoned Accounts Receivable Credit Collections Officer, steering billing and credit functions across the APAC region. As a key member of our team, you'll report directly to the Accounts Receivable Supervisor, playing a crucial role in fostering effective communication within the business. This position offers the opportunity for an experienced credit collections officer ready to advance their career. Your knack for building and maintaining internal stakeholder relationships and problem-solving skills will be instrumental in contributing to the team's success.
Key Responsibilities:
Strategic Focus:

• Monitor and diligently manage debtors to surpass monthly cash collection targets.
• Oversee the entire collection cycle, from gentle reminder letters to firm final demands, escalating cases as necessary.
• Manage credit note issuance in accordance with Link's policy, ensuring meticulous approvals.
• Ensure the timely receipting of all debtor accounts.

Operational Management:

• Collaborate closely with Client Relationship Managers to synchronize invoicing processes.
• Generate precise debtor aging reports, contributing to comprehensive end-of-month board reports.
• Supervise daily cash receipting and bank reconciliations, ensuring seamless allocations.
• Identify issues and proactively suggest process improvements.

People Leadership:

• Promptly resolve queries and escalations, fostering collaboration across finance, relationship management, and external customers.
• Drive continuous improvement within the Credit Control function, collaborating closely with client relationship managers and the broader Finance team.

Governance & Risk:

• Maintain accurate records with an unwavering focus on data integrity.
• Identify and manage risks judiciously, ensuring strict adherence to Credit Control processes and policies.

Experience & Attributes:

• Possess tertiary qualifications in Finance or Accounting (preferred).
• Showcase proven expertise in Credit Control, overseeing debtors across multiple revenue streams.
• Exhibit proficiency in ERP general ledger/sales ledger and reporting tools (e.g., Vision, TM1).
• Demonstrate competency in building relationships with Client Relationship Managers (Sales Teams).
• Showcase strong numerical and Microsoft Excel skills.
• Possess advanced reconciliation skills.
• Demonstrate knowledge of accounting structures and practices.
• Exhibit effective communication skills, both written and oral.
• Quick learner with the ability to meet challenging deadlines.
• Bring enthusiasm and a can-do attitude.
• Possess high-level planning and prioritization skills.

What's it like to work here?
We're proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and we genuinely value the health and wellbeing of our people.
Joining Link Group means you'll join an employer who fosters pathways for continuous learning and skill development, providing you with the tools you need to focus on career growth and personal development. We provide a range of benefits including:

• Salary sacrificing via Superannuation
• Paid parental leave scheme
• Employee discounts: health insurance
• Hybrid working model
• Volunteer leave

Apply now to become a valued member of our inclusive and dynamic team at Link Group. Shape your future with us!
About Us: Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
About the Team:
Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology .
Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.