Overall Purpose of the Role:
Maintain customer master data and administer Accounts Receivable records in accordance with company policies. Monitor and collect outstanding balances, perform reconciliations, payment allocations, and resolve any discrepancies. Foster strong relationships with customers and internal stakeholders. Assist the Financial Accountant in the Accounts Receivable function and support other team members as needed.
Responsibilities Include:
- Processing customer credit applications and conducting ongoing credit reviews
- Ensuring timely bank allocations per payment cycles
- Prompt receipt of customer payments within terms
- Timely resolution of customer credit claims
- Adhering to and improving credit controls
- Allocating customer payments on a daily basis and clearing open items in customer accounts
- Reviewing, releasing, and following up on orders within delegated limits
- Reconciling and clearing customer accounts monthly
- Following up on outstanding credit claims and queries via phone calls and emails
- Reconciling rebates and clearing open items promptly
- Coordinating debt collections with agencies for overdue accounts
- Managing bad debt recovery
- Assisting with month-end AR closing and reporting
- Reviewing and providing status reports on AR trial balance
- Sending monthly customer statements
- Assisting with internal and external audits to ensure compliance
- Supporting the Finance team as required
- Intermediate SAP skills
- Good understanding of rebate processes
- Basic knowledge of general accounting principles
- Intermediate Microsoft Excel and Word skills
- Problem-solving in SAP AR
- Advanced Excel knowledge (pivot tables, lookups)
- Preferred: Previous experience in a similar role, experience dealing with major retailers, food service businesses, and small customers, customer account creation, reconciliation, and clearing
- Desirable: Minimum 3 years of experience, FMCG experience, experience in complex major customer accounts reconciliation and clearing
- Attention to detail
- Ability to handle large volumes
- Excellent communication skills and phone manner
- Good time management skills to prioritize demanding workloads
Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.