Acute Specialist Clinics Clerk

Acute Specialist Clinics Clerk - Acute Specialist Clinics

• Permanent Part Time: Clinics hours - Monday - Friday from 8am to 6pm
• Box Hill | close to cafes and public transport
• Join one of the largest public health services in the Eastern suburbs

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

This position is responsible for the clerical day of service activities in Acute Specialist Clinics. Clerical staff provide customer service, clerical and reception related duties that strive to achieve optimal patient outcomes, adheres to the code of conduct, policies and procedures, values and goals of Eastern Health.

An opportunity exists in Specialist Clinics across all campus for a passionate and enthusiastic clerical staff member. Eastern Health Acute Specialist Clinics are a busy department of the hospital, meeting the needs of patients from the community by providing a range of specialist services. Approximately 160 000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals.

Clerical staff are a highly regarded member of the multidisciplinary team that ensure Specialist Clinics functions well. Services offered in Specialist Clinics include, Orthopaedics, Plastics, General Medical, Surgery, Neurology, Gastroenterology, Urology, Respiratory, Liver, and Paediatrics.

About you

To be successful in this role you will possess:

• Year 10 level English written and spoken
• Knowledge of patient management systems (iPM, CPF, EMR)
• Computer competent in Microsoft Word, Outlook and Excel 
• Advanced telephone skills and clerical skills
• Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care
• Excellent communication and organisational skills
• The ability to work as part of a diverse team

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role.  An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next Steps

If you believe you have the ability to make a difference in this rewarding industry, apply today!

Please note:

• All applications must be submitted online via E-Mercury
• All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
• You must have Australian work rights to apply for this position.
• Recruitment agency applications will not be accepted.

Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the Talent Acquisition team.

Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day

**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**