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Form of workConsidering a career change? This opportunity is tailor-made for someone with a Veterinary/Dog handling background & excellent team supervision skills
DOGUE Country Retreat is currently seeking a Weekend Animal Attendant Supervisor to join the team in Berrima, NSW Southern Highlands.
In this role, you will take on a supervisory position, overseeing the general day to day of the facility and the team.
About the Role:
- Part-Time opportunity (Friday, Saturday, Sunday and Monday each week) OR (Friday, Saturday and Sunday each week)
- Shifts times vary from 7am-3pm and 9am-5pm.
- Immediate start or within the next few weeks.
- On some shifts you will oversee and supervise our retreat staff and efficiently handle anything urgent.
- Welcome pets and owners to the Country Retreat, delivering a premium experience.
- Manage check-ins and check-outs for boarding, doggy daycare, or grooming visits.
- Handle phone calls and emails for bookings, responding to inquiries promptly.
- Run front-of-house reception, perform general administration duties, including data entry, report assistance, checklist updates, and payment processing.
- Provide exceptional customer service, consistently seeking ways to enhance the customer experience.
- Assist Animal Attendants with general dog care, including feeding, medication, welfare checks, and kennel cleaning.
- Maintain premium services, keeping owners informed during their pet's stay.
- Retail and service discounts and allowances.
- Competitive salary.
- Birthday leave - choose how you want to celebrate with an additional day off during your birthday month!
- Comprehensive induction training and ongoing development by our experienced Retreat Manager who has 10+ years experience within the company.
- A fun, and supportive team environment.
- A bubbly personality and genuine love and affection for dogs.
- Accurate administrative skills and strong attention to detail.
- A commitment to following routines and procedures.
- Excellent customer service & communication skills and a professional phone manner.
- Ability to work calmly in a fast-paced environment by using exceptional time management and organisational skills.
- Good understanding of Microsoft Office and can easily adapt to new systems.
- A positive attitude and willingness to help others, so that the whole team succeeds.
- Confidence with handling all types of breeds/sizes of dogs
- Dog training and behavioural knowledge is a bonus
- Vet Nursing background is a bonus
- Previous experience in a reception, administration or customer service role, preferably in petcare.
For more information about DOGUE, visit our website at www.dogue.com.au
Join us in creating a pawsitively amazing experience for dogs and their owners!
Additional Information
The recruitment process includes candidates completing a pre-employment health declaration.
DOGUE reserves the right to close or withdraw job vacancies before the advertised closing date, or extend the closing date, without prior notice.
