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Form of work
Salary- Full Time | Permanent Role | Monday to Friday | 8am – 4.30pm
- Onsite car park | Work/life balance | Great team environment
Casa Security is a wholly WA owned company offering security alarm, CCTV and access control solutions for the residential, commercial and government sectors in Perth, with a focus toward prompt, reliable service and outstanding customer support.
ABOUT THIS ROLE
As part of Casa’s Administration Team, you will support our operations in the Perth region; based at our Malaga office.
Join a great team that prides itself on delivering outstanding customer service to our large customer base.
You will be friendly, reliable and competent. Working in a dynamic small-office environment, you will have the ability to be flexible, use multiple software systems, learn quickly, have a head for numbers, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.
This position is a permanent, full-time Monday to Friday.
KEY RESPONSIBILITIES
- Generating sales invoices for all service and installation jobs, ensuring that all labour and parts are accurate
- Generating cyclical alarm monitoring invoices from preset schedules
- Maintaining all preset monitoring schedules
- Processing direct debit and credit card payments through online bank software
- Ensure the highest standards of customer service are met in managing customer requests via telephone and email enquiries
- 3Capability to understand and document systems, processes, and procedures
- Processing of documentation accurately and efficiently
- Working to timelines to ensure work is completed
- General administration and office support
- Other duties as requested
ABOUT YOU
- Previous experience in Administration (preferably with some accounts-based experience)
- A commitment to providing customer service of the highest standard
- Excellent interpersonal and communication skills; both verbal & written
- Multi-task and demonstrate an enthusiasm and determination to perform duties in a fast paced and varied role
- Self-motivated, team player who is reliable with a strong work ethic
- High level of accuracy and attention to detail
- Work well within a team environment with the ability to work autonomously
- Maintaining a positive work ethic and maintain confidentiality
BENEFITS
We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with a range of benefits
- Great team culture
- Onsite car park
- No weekend work - Monday to Friday - 8am to 4pm
- Full-time, permanent role
- A safe, professional, and inclusive work environment
- Stability of a small WA owned and operated business with over 30 years in the industry
- Training, mentoring and support in the role will be provided
- Salary sacrificing superannuation available
- Discounted home security and monitoring
