Admin / Project Support Officer

Support the team that works closely with the Minister's Offices and senior executive across various areas of the Department to develop and oversee complex policy initiatives for the Government in relation to a $120 billion Infrastructure pipeline.

They have a new system implementation that involves a huge project of support....The role is to support this project in various ways.

Client Details

Our client is one of the larger Federal Government Departments, who based in Canberra CBD. They are responsible for huge projects that span the nation - but also focus on Canberra projects making a difference to ACT residents lives.

This branch has an excellent head and great culture and are expanding all the time.

Its fast paced and incredibly busy - with lots of ad-hoc requirements popping up all the time.

They are very open to a candidate with or without Fed Govt experience.

Description

The Admin / Project Support Officer role at this large Engineering and Infrastructure Department is for a flexible and self-motivated individual with a high level of attention to detail.

The successful applicants will support internal and external stakeholders in relation to the large projects.

The job activities include:

• Support the team until the proposed system shutdown, ensuring its ongoing operations.
• Support the Manager and the other senior Support Officers, the division and broader external and internal stakeholders adapt and transition to the new system.
• Engage with both internal and external stakeholders to resolve user access issues, address email requests, password resets, portal registration, and self-help solutions.
• Liaise with the Finance, Policy, Communications and State teams within the division to resolve issues.
• Engage with the transformation task-force team to support successful roll-out of the system as required.
• Attend all new system training sessions as required.

Profile

The Admin / Project Support Officer will be able to showcase and demonstrate the following skills and experience:

• Achieve results and quality outcomes by showing initiative, working in a small team. Have attention to detail, with the ability to take responsibility for accurate completion of work.
• Communication skills demonstrate interpersonal and customer service skills with the ability to analyse information, provide high quality advice to proponents.
• Demonstrate organisational skills, including the ability to determine priorities and manage tasks
  • your workload in a high-profile environment.
• Writing skills with the ability to analyse information and to respond with quality written work.
• Problem Solving ability to resolve issues as they arise and seek guidance when required.
• Collaborate across diverse teams, using your well-developed interpersonal skills to engage with internal and external stakeholders, and the ability to work collaboratively and contribute to a team.

Job Offer

The successful Admin / Project Support Officer will ideally be at the APS4 level.

You will receive all the Federal Government benefits, including the 15.4% Super.