Administration And Customer Service Officer

• Contribute to a sustainable future
• Kawana location with onsite parking
• Great inclusive team environment

Who we are

Cleanaway is Australia’s largest waste management organisation and we have been around in Australia for over 50 years, providing sustainable waste management solutions that offer extraordinary benefits not just for our customers, but for our communities and the environment we live in.

You have probably seen us around in our Blue Trucks, collecting your rubbish, but we do so much more than that!

We are looking for an enthusiastic full time Administration and Customer Service Officer to join our team at Kawana (Rockhampton). This team value teamwork, commitment and are looking for the right candidate with the same values who can not only support but also assist the team to accomplish their goals and KPI’s in current busy times.

We have an opportunity for an Administration & Customer Service Officer to join the team. Reporting to the Branch Manager, you will be responsible for a range of administrative activities some of which will include the following:

• Providing frontline communication and support to external customers
• Responding to customer’s queries in a positive and professional manner
• Acting as a point of contract between operations, finance and sales and site personnel
• Assisting in the preparation of weekly and monthly management reports
• Processing purchase orders and invoicing
• Assisting with accounts and payroll functions

Your Skills and Experience

• Proven ability to maintain good working relationships with client, supplier and on-site personnel
• Experience in JDE, Coupa and Fleet Safety First software is advantageous
• Excellent verbal and written communication skills
• Strong time management and organisational skills
• The ability to work accurately while also meeting timelines
• Prior experience within a logistics or industrial environment

What is in it for you?

• A competitive salary package
• Be part of a high growth business – we are an essential service so we can offer good job security
• Career progression opportunities
• Cleanaway University -Many of our internal customer team can move into different areas of the business if interested in pursuing a different field)
• Diversity and inclusion programs, which includes celebration of significant events across the year
• Employee Assistance Program – for employees and their families for free and confidential counselling
• Employee referral programs

Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. If this sounds like it could be the next step in your career.