Administration And Student Support Officer

This position is responsible for undertaking a range of administration, students support services, activities, and projects.

About the Organisation

Life Skills Victoria Inc. (LSV Inc) is a not-for-profit adult and community education centre, and a registered training organisation (RTO). The organisation delivers a broad range of activities, programs, and pre-accredited and accredited courses for people with disabilities and has a broad range of community partnerships. LSV Inc is committed to providing the highest quality supports to enable people with disabilities, their families, and significant others to maximise their independence and inclusion in mainstream community. LSV Inc is a Learn Local provider and is accredited by the Victorian Registrations Qualification Authority (VRQA).

About the Role

Join our team as an Administrations and Student Support Officer! This vital role involves managing administrative tasks, facilitating communication between stakeholders and Students, and providing crucial support services. As the primary point of contact for students, you will play a key role in ensuring a positive and enriching learning experience. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for fostering a supportive learning environment.
About You

• Strong verbal and written communication skills are essential for effective interaction with both students and stakeholders.
• Demonstrated organizational skills, attention to detail, and the ability to multitask are crucial for managing administrative responsibilities efficiently.
• The ideal candidate should possess strong problem-solving abilities to address student concerns and find effective solutions.
• A customer-focused mindset is essential for providing excellent support to students and creating a positive academic environment.
• Ability to work collaboratively with colleagues and education team members, fostering a cooperative and supportive working environment.

Key Selection Criteria

• Well-developed interpersonal skills, with experience in building and maintaining productive working relationships (with internal & external stakeholders).
• Sound written and oral communication skills.
• Demonstrated high level of planning and coordination skills.
• Be self-motivated with the ability to manage competing priorities.
• Ability to work both independently and collaboratively as part of a team.
• Demonstrated capacity to use initiative and problem solve.
• Experience in developing and reviewing a wide range of publications such as student handbooks, Administration and compliance documentation, and training materials.
• Strong analytical skills and demonstrated ability to use data to implement workable solutions.
• Experience in working with student managements systems or client management systems would be an advantage together with intermediate to advanced Office 365 skills.

Qualifications:

• Certificate IV in Business Administration &/or a relevant tertiary qualification.
• Minimum of 3 years' experience in a similar role.

How to Apply

All applications MUST be received via the GBS Recruitment website (www.gbsrecruitment.com.au), Job #837845. If you would like any further information, please contact Recruitment Consultant; Joshua Down on 0447 742 665 or joshua@gbsrecruitment.com.au
Please ensure you include a written cover letter addressing the key selection criteria. The full position description can be found here: https://www.gbsrecruitment.com.au/wp-content/uploads/2024/01/Position-Description-Administration-Student-Support-Officer-January-2024.pdf
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