Address
Form of workOrange College is a leading provider of Vocational Education and Training courses across multiple Australian Qualification Framework levels. As part of our strategic expansion, we are seeking a highly capable and motivated Student Support Officer to join our Operations team at our campuses in Port Melbourne and CBD.
Key Responsibilities:
First Point of Contact:
Be the welcoming face and voice of Orange College, serving as the first point of contact for our students in a vibrant and student-centered environment.
Reception and House-Keeping:
Manage reception duties and maintain the student services area and boardroom, ensuring a professional and welcoming atmosphere.
Student Engagement:
Engage with students daily, address inquiries, and provide exceptional customer service to ensure a positive student experience.
Administrative Support:
Offer administrative support to our staff, contributing to the efficient operation of our campuses.
Record Management:
Maintain accurate student records and files, ensuring compliance with data management practices.
Information and Orientation:
Provide timely, concise, and accurate information to students. Conduct orientation and induction sessions, including safety presentations.
Student Management System:
Experience with SMS (Student Management System) Wisenet is preferred, enhancing your ability to streamline processes.
Support to Senior Management:
Offer support to senior management, compliance, and marketing/promotional activities as required.
Knowledge & Skills:
-Self-motivated with a strong, positive work ethic.
-Technological interest/experience is a plus.
-Organized and methodical approach to duties.
-Ability to translate logical concepts into practical actions.
-Understanding of logical and physical inventory concepts.
-Strong record-keeping skills.
-Previous administrative/Student Support experience is helpful.
-Weekend and evening availability is required to meet the diverse needs of our student population.
How to Apply:
If you are a dedicated and motivated individual looking to contribute to a dynamic educational environment, we encourage you to apply. Please submit your application now.
Note that only successful candidates will be contacted for further assessment.
At Orange College, we are committed to creating a diverse and inclusive workplace and encourage applications from candidates of all backgrounds and experiences.
Join our team and make a positive impact on the educational journey of our students. We look forward to welcoming you aboard.
Employer questions:
Your application will include the following questions:
- Do you have experience in administration?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
Regards,
