Address
Salary- Be part of a purpose-driven organisation
- Work within an organisation that's changing the game!
- Strong administrative leadership background essential
Role: Administration Area Lead - Full Time - Ongoing
Location: Werribee
Salary: $35 - $40 per hour (depending on experience) plus superannuation
Everyday Independence has been experiencing rapid growth across Australia, which will continue well into 2022! We are now on the hunt for a productive and emotionally intelligent Administration Area Lead, who will implement and deliver best practice procedures in scheduling participant appointments.
In this role you will be overseeing the coaching, training and performance of the Administration Assistant (Participant Scheduler) and Administration Partner (Participant Experience), including KPI monitoring. You will have scheduling accountability and caseload monitoring, whilst providing support to the region by promptly scheduling appointments for participants.
As a natural leader you with foster strong working relationships with the Administration Partners, Team Leaders, Area Leads and Therapy Consultants as well as influence outcomes with key stakeholders. You will play the key role in ensuring that hubs adopt a consistent approach to scheduling, therapy plans and productivity of therapists and manage the functionality of the PPLs across the allocated region to ensure key performance measures are met.
What is in it for you?
- Whilst this is a full-time role, there is flexibility within this to ensure a work life balance that suits you
- An opportunity to pick your work location at any one of our Hubs, plus working from home options
- Competitive salary based on experience
- Work within a high performing, values-based team
- Tools and technology to be successful - Surface Pro and mobile phone
- Paid Parental Leave
- Purchase Leave
- Wellbeing Days
- Online Pilates, free snacks and coffee and pet friendly hubs.
- Demonstrated experience in leading a team, providing coaching and support to team members
- Demonstrated experience in a relevant administration role (minimum 2 years)
- Excellent written and verbal communication skills
- Demonstrated ability to communicate effectively with a broad range of stakeholders
- Able to work within a compliance and regulatory framework
- Possess a strong participant and family focus, ensuring a positive and tailored service experience.
Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. We offer Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports and Early Childhood Supports to build on what is working in a person’s life and create changes to areas that are not.
With over 20 teams located across Victoria, New South Wales, Queensland, Tasmania, South Australia and Western Australia, we are committed to building a workforce of therapists that can deliver high impact outcomes to people that make a real difference to their everyday lives and to the Australian community
What to do now:
We invite you to find out more about Everyday Independence on our website or please call us on 1300 179 131 for a confidential discussion.
Everyday Independence is proudly part of The Circle Back Initiative, and we are committed to responding to every candidate throughout the Recruitment Process.
Everyday Independence embraces and values inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQ and those from culturally and linguistically diverse backgrounds. If you have any support or access needs, we encourage you to advise us at time of application. We are committed to providing flexible ways of working for every role. Talk to us about how this job could be flexible for you.
Everyday Independence is committed to the safety and wellbeing of children, young people and adults with disabilities. We require all candidates to undergo screening prior to employment including but not limited to; holding or obtaining an NDIS Worker Screening Check and a Working with Children Check / equivalent in accordance with State laws.
